Mindbody Expert (PT/Performance Clinic) - Audit, Client Journey Cleanup & Marketing Attribution

Progressive Motion is a movement and recovery facility in Redwood City, CA. We combine physical therapy, massage, personal training, and a membership-based training environment under one roof. We run client management through Mindbody, and as we've grown, our setup has gotten cluttered and confusing. We need an expert to audit it, clean it up, and build the kind of seamless experience our clients and team deserve. What we need: We're looking for someone who knows Mindbody deeply — at the configuration and operations level, not just as a front-desk user — and who can both diagnose problems and execute the fixes. Specifically: - Full audit of our current Mindbody setup. Identify what's broken, redundant, or creating friction for clients and staff, and give us a prioritized cleanup plan. - Optimize the end-to-end client journey — from first booking through intake, scheduling, and retention — so it's clean and seamless across services. - Referral source tracking. Set up reliable, automatic referral source capture (Referral Types/Subtypes) so we actually know where clients come from. - Marketing and attribution integration. We're losing visibility between our ad spend (Google, Meta, Yelp) and what actually closes in Mindbody. We need someone who's solved this before and can connect ad performance to bookings and conversions. - AI integration. We want to bring AI into our workflows and need someone who knows how to operate and integrate these tools, not just talk about them. - Dictation / clinical documentation AI. Experience integrating AI dictation (e.g. voice-to-notes for clinical documentation) with a Mindbody-based practice is a strong plus. Ideal candidate: - Has worked with a US-based physical therapy or healthcare practice on Mindbody and can point to specific results. - Genuine Mindbody expertise — you can execute, not just consult. - Hands-on experience connecting marketing/ad data to a booking platform for clean attribution. - Comfortable with AI tools and practical integrations. - Clear communicator who can document what they build so our team can maintain it. To apply: Tell us about a similar PT or healthcare clinic you've cleaned up in Mindbody, what was broken, and what you changed. Mention any AI or marketing-attribution work you've done in this context. Please skip generic proposals — we're looking for specific, relevant experience.