Mindbody Online - Support Specialist

We need a reliable freelancer to manage client appointments and scheduling in MindBody Online. The role includes coordinating bookings, updating client records, handling cancellations and rescheduling requests, and maintaining accurate appointment information. You'll also help manage our email automations — setting up and monitoring appointment reminders, confirmations, and follow-up sequences to keep clients informed and reduce no-shows. You should be comfortable communicating with clients, keeping the system organized, and supporting a smooth booking process from first contact through follow-up. This is a part-time, ongoing role for someone who is detail-oriented, responsive, and dependable.