Sr Netapp Engineer Support

Key Responsibilities Architecture & Scaling: Design, configure, and maintain high-end NetApp ONTAP multinode clusters (AFF/ASA) ensuring non-disruptive expansions, hardware refreshes, and firmware upgrades. Large-Scale Data Management: Architect and optimize FlexGroup volumes to manage massive unstructured datasets and billions of files efficiently. Performance Optimization: Provision, monitor, and tune multi-protocol storage access including NFSv4, SMB, and high-performance SAN (NVMe/FC, iSCSI). Data Protection & Cyber Resilience: Implement and manage advanced data protection frameworks including SnapMirror, SnapVault, and ONTAP Autonomous Ransomware Protection (ARP). Automation & Orchestration: Reduce operational overhead by developing and maintaining Ansible playbooks, Terraform scripts, and REST API workflows for storage provisioning and compliance monitoring. Capacity Planning & Observability: Utilize NetApp Data Infrastructure Insights (Cloud Insights) or Harvest/Grafana to proactively monitor performance bottlenecks and forecast multi-petabyte capacity growth. Required Skills & Qualifications Experience: Minimum 5+ years of dedicated experience managing enterprise-grade NetApp storage environments (1 PB+ scale required). ONTAP Mastery: Expert-level knowledge of NetApp ONTAP 9.x architecture, storage virtualization, FabricPool (on-prem object tiering), and clustering mechanics. Infrastructure as Code: Proven experience automating storage tasks using Ansible and interacting directly with NetApp REST APIs. Networking & Protocols: Deep understanding of enterprise networking, fabric switches (Cisco MDS/Brocade), and storage protocols (FCP, NVMe, NFS, SMB). Troubleshooting: Strong capability to diagnose complex performance latency issues across the stack (compute, fabric, and storage tier). Preferred Certifications but not required NCDA (NetApp Certified Data Administrator, ONTAP) NCIE (NetApp Certified Implementation Engineer — SAN or Data Protection)