Onboarding Assistant for SaaS Company

Posted 5 days ago

Only freelancers located in the U.S. may apply.U.S. located freelancers only

Summary

Join our dynamic SaaS company as an Onboarding Assistant. You'll guide new customers through our platform, ensuring a seamless experience. Responsibilities include conducting onboarding sessions, troubleshooting, and providing support via email and chat. We offer comprehensive training to help you succeed in this role. If you're passionate about customer satisfaction and have strong communication skills, we want to hear from you!

More than 30 hrs/week
Hourly
6+ months
Duration
Entry level
Experience Level
$15.00
-
$25.00
Hourly
Remote Job
Complex project
Project Type

Skills and Expertise

Mandatory skills

Email Communication

Customer Service

Nice-to-have skills

English

Microsoft Excel

Activity on this job

Proposals:20 to 50
Last viewed by client:3 days ago
Interviewing:
10
Invites sent:
0
Unanswered invites:
0

About the client

Member since Aug 22, 2026

United States
Yorktown11:21 AM
2 hires, 0 active

Explore similar jobs on Upwork

Customer Support Specialist (Dutch) – Long-Term role in E-commerc…Hourly‐ Posted 2 months ago

Email Support

Customer Service

Customer Support

Zendesk

Email Communication

Freelance Remote Interpreters Needed – Zapotec, Hmong & KoreanHourly‐ Posted 1 month ago

Translation

Data Entry

English to Korean Translation

How it works

Create your free profile
Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
Work the way you want
Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
Get paid securely
From contract to payment, we help you work safely and get paid securely.