Operational Activation Operator (Dental Operations)

We are seeking a highly organized Operational Activation Operator to help onboard and activate newly signed dental offices. This role is responsible for ensuring practices move smoothly through the onboarding process by coordinating training, tracking progress, following up with offices, maintaining CRM records, and ensuring no office falls through the cracks. This is an operations and execution role. If you love systems, organization, accountability, and project management, we want to hear from you. ⸻ What You’ll Do Office Onboarding Coordination * Coordinate onboarding activities for newly signed dental offices * Schedule activation calls, training sessions, and follow-ups * Ensure required onboarding steps are completed on time * Maintain onboarding timelines and milestones Progress Tracking * Track office activation status in ClickUp and CRM systems * Monitor completion of training modules and certifications * Identify stalled offices and escalate appropriately * Ensure all office records remain accurate and up to date Communication & Follow-Up * Send reminders and follow-up messages * Coordinate with doctors, office managers, treatment coordinators, and hygienists * Maintain professional communication with practices * Ensure offices know their next step at all times Internal Coordination * Work closely with Clinical Activation Operators * Coordinate with support, lab, and leadership teams * Maintain onboarding documentation * Follow established SOPs and workflows ⸻ What You Will NOT Do * Sales * Closing * Clinical consulting * Technical troubleshooting * Manufacturing * Product development