Operations Associate

My Brand Makeover (MBM) is seeking a highly organized Operations Associate to support the day-to-day execution of our client experience and internal operations. MBM helps professionals increase their visibility, credibility, and earning potential through career branding services, coaching, and educational programs. We are looking for someone who enjoys structure, organization, communication, and making sure nothing falls through the cracks. Responsibilities Support client onboarding and service delivery Manage and organize shared inboxes Coordinate appointments and scheduling Track client projects and deadlines Maintain task boards and operational systems Support implementation of internal processes Ensure deliverables are completed accurately and on time Assist with community and program operations Ideal Candidate Strong administrative and operational experience Exceptional attention to detail Professional written communication skills Able to follow established systems and processes Organized and dependable Comfortable managing multiple priorities Proactive problem solver Tools We Use Google Workspace Trello Go High Level (GHL) Circle.so ChatGPT and AI-assisted tools Position Details 10 hours per week to start Immediate start Opportunity for expanded hours and long-term placement based on performance Application Process Qualified candidates will participate in: Video introduction Interview Short live execution exercise We are looking for someone who values excellence, enjoys operational work, and takes pride in helping clients have a world-class experience.