Operations & Digital Marketing Coordinator (Part-Time)

We are seeking a highly organized, versatile Operations & Digital Marketing Coordinator to support our business development pipeline, maintain our digital presence, conduct competitive intelligence, and provide essential SaaS administration across our internal tech stack. This role balances structured operational tasks (such as conference lead generation and meeting coordination) with AI-assisted content production, competitor web/service benchmarking, routine digital marketing upkeep, and internal IT user support. Key Responsibilities 1. Conference Business Development & Outreach Coordination (Core Pillar) • Screen pharmaceutical conference attendee lists to identify target accounts and key decision-makers. • Source verified contact details/emails and coordinate target lists with the SEO/marketing pipeline. • Build concise company background profiles on target accounts ahead of industry events. • Execute structured email outreach campaigns on behalf of leadership. • Manage incoming responses, coordinate calendars, and schedule BD meetings during conferences. • Present findings to leadership team. 2. Digital Marketing, Content Production & Competitive Intelligence • Competitive Intelligence & Benchmarking: Routinely analyze competitor and peer company websites to benchmark service offerings, messaging frameworks, navigation structures, and modern UI/UX design trends to inform our ongoing web updates. • AI-Assisted Content Production: Draft high-quality blog posts and web pages requirement dossiers using generative AI tools (e.g., Claude), strictly following pre-generated instructions, style guide, and requirement Markdown (.md) files. • Content Review & Fact-Checking: Review, fact-check, and refine AI outputs to ensure accuracy, technical tone, and adherence to company standards before publication. • Social Syndication & Research: Syndicate approved LinkedIn content across all active company social channels; conduct targeted research and compile briefing write-ups on scientific podcasts/topics to support the content pipeline. • Web Copy & Updates: Perform basic website copy updates, page layout adjustments, and draft staging. 3. Web QA & Technology Stack Administration • Conduct bi-weekly end-to-end audits of company web pages to verify formatting, active links, and form submissions; resolve minor issues or escalate directly to the web host. • Manage SaaS user administration, access provisioning, and basic troubleshooting across Microsoft 365, Slack, Egnyte, Claude, and Figma. • Maintain domain settings and coordinate with external web developers/hosts for infrastructure maintenance. • Track and compile monthly spend reports for all AI, IT, and marketing subscriptions/tools. • Conduct communication between the website host and other tech stack support services to ensure all SaaS products are working and usable. Required Qualifications & Skills • Experience: 2-5 years of experience in business operations, digital marketing coordination, or sales operations. • Research & Competitive Analysis: Demonstrated ability to perform structured competitive research, audit external digital properties, and present actionable recommendations on web design, UX, and service positioning. • AI Tooling & Prompt Adherence: Demonstrated experience using AI models (such as Claude or ChatGPT) to generate structured long-form content, with the ability to follow detailed system prompts and Markdown specifications without deviation. • Platform Proficiency: Hands-on familiarity administering Microsoft 365 (user setup, Outlook, Teams), Slack, and cloud storage systems (e.g., Egnyte, Google Workspace). • Outbound Coordination: Demonstrated experience managing professional email correspondence, calendar scheduling across time zones, and list building. • Technical Aptitude: Basic understanding of website structures, CMS platforms, domain records, and SaaS subscription tracking. • Communication: Exceptional written communication skills suitable for B2B life sciences networking.