Operations & Execution Coordinator (Kajabi Experience Required)

About Us Elevate is a premium online coaching programme helping entrepreneurs build profitable businesses with clarity, strategy and confidence. Behind the scenes, we're a small, high-performing remote team that values ownership, simplicity and continuous improvement. As we continue to grow, we're looking for an experienced operations professional to become the operational backbone of our business. The Role We're looking for a highly organised, proactive Operations & Execution Coordinator to own the day-to-day administration and operational execution of the business. You'll be responsible for keeping our backend systems organised, our CRM accurate, our student experience running smoothly, and ensuring nothing falls through the cracks. This is not a role for someone who waits to be told what to do. While we have clear SOPs and documented processes, we also operate in a fast-moving environment where you'll need to pick up ad hoc tasks daily, identify the next step, and execute with confidence. What You'll Do Business Administration Manage the shared inbox and ensure student enquiries are actioned or escalated promptly. Coordinate student onboarding and offboarding. Track student payments and maintain accurate student records. Complete day-to-day operational administration. Systems & Data Build and maintain Kajabi assets and backend systems, including courses, landing pages, checkout pages, payment links, automations and email communications. Maintain our Close CRM and ensure records are accurate and up to date. Manage additional backend systems including AddEvent, Typeform, Calendly and other operational platforms. Maintain operational trackers, dashboards and internal documentation. Keep Google Drive and Canva organised and structured. Programme Operations Manage weekly live call operations, including reminders, replay processing and library updates. Upload and maintain programme resources inside Kajabi. Capture and organise student testimonials, proof and wins. Ensure operational processes are completed accurately and consistently. What We're Looking For Proven experience in an operations, executive assistant or virtual assistant role within an online coaching, education or digital business. Advanced experience using Kajabi — you should be confident managing products, offers, payments, members and programme content independently. Experience managing CRM systems (Close CRM experience is a bonus). Highly organised with exceptional attention to detail. Able to work independently and proactively without requiring constant direction. Comfortable handling both documented processes and ad hoc operational requests. Strong written communication skills. Able to self-review your work before completion and maintain a high level of detail and accuracy. Comfortable identifying bottlenecks, raising issues early and proposing solutions. Bonus Points If You Have experience using Close CRM. Have worked in a high-ticket coaching or education business. Have experience with Typeform, Calendly, Google Workspace and Canva. Enjoy improving operational systems and finding more efficient ways of working. Details Type: Freelance / Contractor Start Date: Immediate Workload: Approximately 10 hours per week Location: Remote Availability: Available daily for operational support. Available during European evenings or US business hours 1–2 times per week to process live call recordings and publish replays promptly. If this sounds like you, we'd love to hear from you. Please send your resume, a short introduction outlining your relevant experience, and your availability.