Operations Manager / Business Growth Coordinator

We are seeking a dynamic Operations Manager / Business Growth Coordinator to support our growing business. The ideal candidate will have experience in operations management, business growth strategies, and team coordination. This role involves managing day-to-day operations, coordinating business growth initiatives, and supporting team efficiency. We are looking for someone who can help streamline processes, improve operational performance, and contribute to the overall growth of the business. This is not a typical virtual assistant position. We need someone who can **own initiatives**, not just execute tasks. You'll work directly with the founder to implement a strategic business plan, manage daily follow-up with our team of admin assistants and designers, and take projects from concept to completion — with minimal hand-holding. If you're the type of person who reads a goal, builds the plan, and drives it to the finish line, we want to hear from you. Napa Daily Deals is a premium Napa Valley winery platform for selling world-class, critically acclaimed wines. We're a growing business with big ambitions and a lean team, and we're looking for a sharp, self-directed operator to help us execute our next phase of growth. What You'll Do - Review and break down our business plan into prioritized, actionable tasks - Execute and track progress on new business growth initiatives - Conduct daily follow-up with admin assistants and designers to ensure deliverables are on track - Identify and escalate blockers before they become problems - Draft communications, summaries, and reports on behalf of the founder - Maintain organized systems for tracking projects, tasks, and team accountability - Jump in wherever needed to keep operations moving smoothly --- ## You're a Strong Fit If You Have - 5+ years of experience in operations, project management, or executive/business coordination - Demonstrated experience managing or coordinating other contractors or team members - A track record of helping a business grow — not just maintain - Excellent written English communication skills - Experience with project management tools (Asana, ClickUp, Notion, or similar) - High attention to detail and an obsession with follow-through - Ability to work with overlap to Pacific Time (USA) during business hours - Upwork Top Rated or Top Rated Plus status strongly preferred --- ## Bonus Points For - Background in wine, beverage, luxury goods, or DTC e-commerce - Experience supporting a founder or C-suite executive - Familiarity with Shopify, email marketing platforms, or CRM tools --- ## What We Offer - Long-term engagement with room to grow your role as we grow - Direct access to and collaboration with the founder - Meaningful, varied work — no two days are the same - Competitive hourly rate based on experience --- ## How to Apply To be considered, please include the following in your proposal: 1. **Start your first line with your favorite wine region and why** — this tells us you read carefully 2. A brief description of a time you took a project or initiative fully off your employer's plate — what it was, what you did, and what the outcome was 3. Your process for following up with team members who are slow to deliver or missing deadlines 4. Your weekly availability and timezone 5. A short Loom video introduction (2–3 minutes) — tell us who you are, your relevant background, and why this role interests you **Generic proposals will not be reviewed.** We're looking for the right person, not the fastest applicant. Take your time and show us what you've got. ---Napa Daily Deals - Napa Valley, CA