Operations Project Manager — Digital Health (Part-Time / Contract)

About ThriveLink ThriveLink is a digital health and benefits navigation company helping underserved individuals navigate complex benefits, health coverage, and social services. We work with health plans, hospitals, and community partners to connect members to the programs they need. We move fast, operate across multiple states, and care deeply about operational excellence. Role Overview We're looking for a sharp, self-directed Operations Project Manager to help us bring order to a growing set of cross-functional workstreams — from compliance and partnerships to product operations and grant administration. You'll work closely with senior leadership and report directly to the CEO. What You'll Do -Own and drive operational projects from kickoff to completion, keeping timelines, owners, and deliverables clearly tracked -Manage cross-functional workstreams across compliance, HR, partnerships, grants, and product operations -Build and maintain project trackers, SOPs, and internal documentation -Coordinate with contractors, vendors, and state agency contacts on active work items -Flag risks and blockers proactively; propose and implement solutions -Support grant management workflows including deadline tracking, document preparation, and follow-ups -Assist with compliance and licensing tasks (multi-state assister applications, insurance, entity filings) -Draft communications, memos, and summaries for internal and external stakeholders What We're Looking For -3–6+ years of project management or operations experience, ideally in healthcare, digital health, nonprofits, or benefits-related fields -Strong command of project management tools (Asana, Notion, Monday.com, or similar) -Experience coordinating across multiple workstreams simultaneously without losing details -Excellent written communication — you can draft a clear email, SOP, or stakeholder update without hand-holding -Comfortable working in ambiguity and scaling structure where it doesn't exist yet -Bonus: familiarity with Medicaid, benefits enrollment, health plan operations, or social determinants of health (SDOH) Engagement Details Type: Contract / Freelance via Upwork Hours: 15–25 hrs/week to start, with potential to grow Location: Remote (U.S.-based strongly preferred) Rate: Open to proposals; please include your expected hourly rate