Outbound Sales Representative — E-commerce Lead Follow-Up

We are looking for a motivated Outbound Sales Representative to join our team and help convert warm leads into customers. Our business generates 1,000+ leads per day, including customers who started checkout, partially entered their information, or had payment declines but did not complete their purchase. Your job will be to call these leads, build trust, answer questions, overcome objections, and help push them over the edge to complete their order. This is a great role for someone who is confident on the phone, speaks clear and professional English, and enjoys performance-based earning opportunities. Responsibilities: Call warm leads who did not complete their purchase Follow up with customers who had declined payments or abandoned checkout Answer basic product and order questions Help customers complete their purchase over the phone Track calls, outcomes, and sales activity Work closely with our internal team to improve conversion rates Represent the brand professionally on every call Requirements: Strong English-speaking skills are required Comfortable speaking with customers over the phone Sales experience preferred, but not required Confident, friendly, and persuasive communication style Reliable, organized, and able to follow up consistently Must be available during U.S. business hours / U.S. time zones Experience with e-commerce, Shopify, CRM tools, or call centers is a plus Compensation: Hourly pay plus incentive compensation per sale High-volume lead flow with strong earning potential Warm leads only — no cold calling About the Opportunity: This is not a cold-calling role. These are customers who have already shown interest in our products but need help completing their purchase. With over 1,000 leads coming in daily, there is a major opportunity for the right person to drive sales and earn incentives.