Outreach specialist for in person event

RESET COMMUNITY COORDINATOR Purpose: The Community Coordinator is responsible for nurturing leads, answering event questions, following up with interested attendees, and ensuring contacts are placed into the proper communication sequences. This role helps maintain relationships with our community while ensuring no lead falls through the cracks. Responsibilities: Lead Follow-Up • Reach out to new leads through direct messages, email, and text • Follow up with previous leads who have expressed interest • Re-engage past attendees • Answer basic event questions Lead Qualification • Confirm whether leads are located in the Kansas City area • Determine interest level • Identify potential attendees, vendors, sponsors, and community partners • Update lead status in CRM or spreadsheet Database Management • Ensure leads are tagged correctly • Move leads into the appropriate nurture sequence • Update contact information • Track communication history Event Support • Assist with attendee outreach • Follow up on incomplete registrations • Help fill event attendance goals • Gather feedback from attendees after events Vendor Support • Follow up with interested vendors • Answer vendor questions • Send vendor information packets • Track vendor status and applications Daily Success Metrics • 20-50 follow-up conversations per day • All new leads contacted within 24 hours • No lead left without a follow-up status • Weekly lead activity report Ideal Candidate • Friendly and conversational • Organized and detail-oriented • Comfortable with social media and messaging • Strong written communication skills • Passionate about community-building and events The goal of this role is simple: Keep conversations moving so Hannah can focus on partnerships, systems, sponsorships, and growing Reset. Knowledge of how to use instagram is a must.