Part-Time Closer / Trial Manager — SaaS for Home Service Contractors (US Only, Remote)

10 hrs/week | ~2 hrs/day | Long-term We built a lead alert tool for home service contractors (plumbers, electricians, roofers, painters, etc.). We text local job posts to contractors the second they drop. Contractors pay $79–$299/mo to keep the alerts after a free trial. Your job is to manage trial customers and close them into paying subscribers. You are not doing outbound cold calls to get people on trials. Someone else handles that. You pick up once a contractor is on a trial and you own the relationship from there. What you're actually doing every day: Calling trial customers 2–4 hours after they start to walk them through the app, coach them on responding to leads fast, and make sure their setup matches what they actually do Checking in throughout the 7-day trial: are they getting the right leads? Are they responding? Do they need coverage adjusted? Reading the room on day 5–6 and having the money conversation naturally, not with a script-read, but because you've built enough trust that "want to keep these coming?" feels like a friend asking, not a pitch Following up after trial expiration if they didn't convert, some guys need a nudge, some need a different angle, some need to see one more great lead slip by Texting, calling, being a real person, not sending templated follow-ups What makes this role different from most closer gigs: The product sells itself when the customer is engaged. You're getting handed warm leads who already said yes to a free trial. The hard part isn't convincing them the product works, it's getting them to actually use it during the trial (open alerts, respond fast, download the app) so they see real results before they have to pay. 47% of churn happens in the first 3 days. Your job is to make sure that doesn't happen. The pricing is simple (one of four flat rates based on their trade), there's no negotiation, and you're not overcoming "is this legit?" objections, they're already on the trial. You're overcoming inertia: contractors are busy, they forget to check texts, they don't download the app, they don't respond to leads fast enough to win jobs. Your energy during that first week is the difference between a conversion and a ghost. You're a fit if: You've closed B2B or B2SMB deals before, ideally selling to tradespeople, blue-collar business owners, or small local businesses You can build genuine rapport fast with people who don't have time for BS, these are guys on job sites, not executives in conference rooms You're comfortable on the phone, not just over text. The check-in call is the single biggest lever we have You can manage 10–20 active trial customers at a time without dropping balls You understand that "closing" in this context means being so helpful during the trial that paying feels obvious, not pressured US-based (our customers are US contractors and you need to call during their working hours) You're NOT a fit if: You rely on high-pressure tactics or artificial urgency, our customers smell that instantly and ghost You need a rigid script for every interaction, you'll get frameworks and context, but the best conversations happen when you're genuinely curious about their business You see this as a dial-and-smile gig, it's more like account management meets closing Compensation: Hourly + performance bonus per conversion. We'll discuss rate based on experience. This is part-time (10 hrs/week) with potential to grow as we scale to more states. You should be clearing above $40/hour total comp. The guy who can close will get paid well. To apply: Tell me about a time you turned a lukewarm lead into a paying customer by building a relationship, not by pushing. Bonus points if you've sold to contractors or small service businesses.