Part-Time Remote Office Administrator / Accounts Receivable Specialist (U.S. Only)

Remote Office Administrator / Accounts Receivable Specialist (Part-Time | U.S. Only) About SpraySafe Pest Control SpraySafe Pest Control is a fast-growing, family-owned pest control company serving residential, commercial, and HOA customers throughout Southern California. We believe in providing exceptional customer service, honest communication, and building long-term relationships with our customers. We're looking for a dependable, detail-oriented professional to become part of our team and help keep our office running smoothly while ensuring invoices are paid, customer accounts stay current, and recurring customers remain on AutoPay. This is a long-term position with room to grow as our company continues expanding. Hours 5–10 hours per week to start Flexible schedule Remote Must be available to chase accounts payable during pacific California time 10am-4pm and you can do it as you want during those times. Responsibilities Review outstanding invoices inside FieldRoutes Follow up with customers regarding unpaid balances Make friendly outbound collection calls Send payment reminder emails and text messages Increase AutoPay enrollment for recurring customers Update expired credit cards and payment methods Answer customer billing questions professionally Document all communication inside FieldRoutes Generate a weekly summary of customers being difficult for payment so I can then make the decision on what we do Help maintain excellent customer relationships while reducing aging receivables Ideal Candidate We're looking for someone who is: ✔ Friendly but confident on the phone ✔ Extremely organized ✔ Detail-oriented ✔ Self-motivated ✔ Comfortable speaking with homeowners ✔ Able to work independently ✔ Professional in every customer interaction Preferred Experience Experience in one or more of the following industries is highly preferred: Pest Control HVAC Plumbing Electrical Landscaping Pool Service Home Service Companies Software experience with any of the following is a huge plus: FieldRoutes (formerly PestRoutes) QuickBooks Online Jobber Housecall Pro ServiceTitan PestPac Microsoft Office Google Workspace What Success Looks Like Your primary goal is helping us maintain healthy cash flow while providing outstanding customer service. Examples include: Reducing outstanding invoices Increasing AutoPay enrollment Following up with customers before accounts become seriously delinquent Maintaining detailed notes Helping our office stay organized Making sure customers always receive professional communication Important This position does not involve access to company bank accounts or financial transfers. You will work inside our CRM and billing systems to help collect payments, maintain customer accounts, and keep our office organized. Integrity and professionalism are extremely important. Please Answer These Questions Tell us about yourself. Are you located in the United States? Have you worked for a pest control or home service company? Which CRM systems have you used? (FieldRoutes, PestPac, Jobber, ServiceTitan, Housecall Pro, etc.) Describe your Accounts Receivable experience. Tell us about a time you successfully collected a difficult payment while keeping the customer happy. How many hours per week are you available? Why do you believe you'd be a great long-term fit for a growing family-owned company? Compensation Competitive hourly pay based on experience Long-term opportunity Flexible schedule Opportunity for additional responsibilities and hours as the company continues to grow into a full-time remote job.