Part-Time Rental Property Operations Assistant

I am seeking a reliable virtual assistant to help organize and coordinate the administration of a small portfolio of residential rental properties in the United States. This is a remote administrative role. The assistant will not make legal, leasing, financial, or tenant-selection decisions. Responsibilities: • Monitor rent payments and maintenance requests • Respond to routine tenant messages using approved templates • Contact contractors and coordinate repair appointments • Request and organize repair quotes • Track maintenance requests through completion • Upload receipts, invoices, photographs, and property documents • Maintain a list of leases, renewals, inspections, licenses, and recurring maintenance • Notify the owner immediately of emergencies or urgent tenant concerns • Provide a short weekly report of payments, repairs, expenses, deadlines, and decisions needed Requirements: • Previous virtual property-management or landlord-support experience • Experience with rental software • Excellent written and spoken English • Comfortable calling and emailing US-based contractors (must have means to make phone calls) • Strong organization and follow-through • At least 2-6 hours of availability during US Eastern Time business hours • Reliable internet and a quiet environment for calls Hours: Approximately 2–3 hours per week Budget: $6–$8 per hour Initial contract: Four-week paid trial Please answer: What rental-management platforms have you used? Have you communicated directly with US tenants and contractors? How would you respond if a tenant reported water entering through the ceiling? What hours can you work in US Eastern Time? Please describe similar property-management work you have completed.