Proactive Estate Agency & Social Media Virtual Assistant.

Estate Agency & Social Media Virtual Assistant We are looking for a proactive and organised Virtual Assistant to support our growing property businesses, with an initial focus on our estate agency and lettings company. This is not a basic data-entry role. We need someone who understands estate agency or lettings, communicates professionally, spots what needs doing and takes ownership of tasks. ## Main Responsibilities * Managing and organising incoming emails * Responding to landlord, tenant and property enquiries * Following up with leads, applicants and clients * Arranging viewings and appointments * Updating property, client and task records * Creating and scheduling social media content * Posting available properties, let agreed updates, reviews and landlord-focused content * Helping maintain our content calendar * Chasing outstanding information and progressing tasks * Supporting general estate agency administration * Keeping the director updated on priorities, issues and completed work ## Social Media Responsibilities You should be comfortable using platforms such as Facebook, Instagram and Canva. You will help create professional content including: * New property listings * Let agreed posts * Landlord advice and educational content * Client reviews * Behind-the-scenes company updates * Local property market content * Promotional posts for our services You do not need to be a graphic designer, but you should understand how to create clean, professional and consistent social media posts. ## Who We Are Looking For The ideal person will have: * Previous experience working within an estate agency, lettings agency or property business * Strong written and spoken English * Experience managing business social media accounts * Good organisational and time-management skills * Confidence communicating with landlords, tenants and clients * Experience using Gmail, Google Drive, Canva and CRM or task-management software * The ability to work independently and prioritise tasks * A proactive attitude rather than waiting for every instruction * Excellent attention to detail Experience with Rightmove, property management software, GoHighLevel, WordPress or Meta Business Suite would be beneficial. ## Most Important Qualities We are looking for someone who: * Takes ownership of their work * Communicates clearly * Follows up without being reminded * Notices problems before they become urgent * Suggests improvements * Is reliable and consistent * Wants to grow into a long-term role ## Working Arrangements This will begin as a part-time remote position, with the opportunity for additional hours and greater responsibility as the role develops. Some availability during UK working hours is required. When applying, please include: 1. Your previous estate agency, lettings or property experience 2. Examples of social media accounts or content you have managed 3. The software and property systems you have used 4. Your availability and preferred working hours 5. A short explanation of how you stay proactive when working remotely Please begin your application with the words **“Property VA”** so we know you have read the full job description.