Project Delivery Coordinator | IT Deployments

Position Overview The Project Delivery Coordinator is responsible for coordinating all logistics surrounding customer deployments. This is not a technical engineering role and not a traditional project management position. Instead, you’ll serve as the central point of coordination between our customers, engineers, vendors, OEM partners, and smart hands teams to ensure projects stay organized, on schedule, and well communicated. If you’re someone who loves checklists, organization, follow-through, and keeping multiple moving pieces aligned, we’d love to meet you. Responsibilities Project Coordination * Schedule customer kickoff meetings * Coordinate engineering calendars * Schedule deployment dates * Track project milestones * Follow up on outstanding action items * Keep project timelines current Customer Communication * Serve as the primary administrative contact during deployments * Send project updates * Schedule meetings * Confirm site readiness * Coordinate customer sign-offs * Ensure customers always know the next steps Vendor & Partner Coordination * Coordinate with OEMs (Fortinet, Lenovo, HPE, Scale Computing, etc.) * Schedule smart hands and field technicians * Coordinate shipping and equipment delivery * Track hardware arrivals and licensing readiness * Confirm engineering resources are scheduled Project Administration * Maintain project documentation * Update HubSpot CRM * Track project status * Organize customer files * Ensure documentation is complete before project closeout * Schedule post-deployment follow-ups ⸻ What Success Looks Like You’ll know you’re successful when: * Projects start on time. * Customers are never wondering what’s happening. * Engineers always have what they need before a deployment. * Meetings are scheduled before anyone has to ask. * Action items never fall through the cracks. * Every project closes with complete documentation and customer sign-off. ⸻ Ideal Candidate We’re looking for someone who is: * Exceptionally organized * Detail-oriented * Proactive * Calm under pressure * Professional with customers * Comfortable managing multiple projects simultaneously * An excellent written and verbal communicator * Self-motivated and able to work independently