Public Adjuster Virtual Assistant
Worldwide
I'm a California-licensed Public Adjuster. I represent homeowners and businesses against their insurance companies on property damage claims: vandalisim, fires, water, wind. I run each file from notice of loss through settlement: writing estimates in Xactimate, interpreting policies, negotiating with adjusters, managing appraisals (a type of arbitration in California) on disputed claims Duties include: Drafting and sending emails to adjusters, contractors, vendors, and attorneys, then track responses. Analyze and strategize. Keep a running status list of every open claim — what's pending, who owes what, what's overdue. Call US contacts on a Google Voice line I provide: adjusters for status, contractors for documents, clients for check-ins. Review the carrier's estimate against ours and flag the gaps. Prepare appraisal correspondence, handle document requests, manage inbox and calendar. Duties might include preparing detailed construction estimates. How much you make on depends on your aptitude. The work can grow into marketing, sales, estimating, policy interpretation, and claims-negotiation strategy — reading a policy for its leverage, deciding how and when to push a carrier. That's the real work of a Public Adjuster. The more you can handle, the more I pay. Some phone work is required. I've spent years in sales and will train you and role-play calls until you're confident. If you're still learning English, I'll support you. Pick up the phone and improve, I will teach the rest. Tools: Gmail, Google Drive, Google Voice, Microsoft Word, Xactimate. No Xactimate experience needed; I train you. Legal, writing, construction, or contract knowledge helps. AI familiarity (ChatGPT, Claude, Claude Code etc) is a plus. Drafting letters from scratch is shifting toward directing the tools and checking their output. Hours: half- or full-time to start, full-time soon after, with overlap on California business hours (Pacific). Fully remote, long-term. The job starts out mostly clerical: email, calls, tracking. Grows into estimate prep, outbound calls, and owning pieces of the workflow, then a near-full Public Adjuster role, then maybe an executive role including delegating, planning, sales, marketing. I'm not staying a one-man shop. I'm building a corporation and the people who grow with me grow into responsibility. Pay grows with scope. Move into sales later and it becomes partly commission, which could be the most lucrative. What I want: proactive ownership: you tell me what's stuck, I shouldn't have to ask. Follow up. Attention to detail. Ability and desire to research quickly, solve problems, think critically. Reliable English on the phone. Comfort running many files at once. Drive to learn the trade, not stay clerical. Bring your energy and desire to grow and learn and I'll meet it.
- Not SureHourly
- 1-3 monthsDuration
- IntermediateExperience Level
- Remote Job
- Ongoing projectProject Type
Skills and Expertise
Activity on this job
- Proposals:15 to 20
- Last viewed by client:6 days ago
- Interviewing:1
- Invites sent:1
- Unanswered invites:0
About the client
- United StatesSanta Ana2:56 PM
- $270 total spent2 hires, 0 active
- LegalSmall company (2-9 people)
Explore similar jobs on Upwork
How it works
Create your free profileHighlight your skills and experience, show your portfolio, and set your ideal pay rate.
Work the way you wantApply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
Get paid securelyFrom contract to payment, we help you work safely and get paid securely.
About Upwork
- 4.9/5(Average rating of clients by professionals)
- G2 2021#1 freelance platform
- 49,000+Signed contract every week
- $2.3BFreelancers earned on Upwork in 2020
Find the best freelance jobs
Growing your career is as easy as creating a free profile and finding work like this that fits your skills.
Trusted by