Quality Assurance Engineer (QA)

About Us We are a consumer-first virtual healthcare platform designed to make care radically more affordable and accessible. We combine telehealth, wellness services, pharmacy partnerships, and an AI health assistant into one modern healthcare experience. We’re preparing for launch and building the team that will help us deliver a reliable, high-quality product from day one. We are looking for our first QA Engineer to own product quality and help us ship safely and confidently. Role Overview As our first QA Engineer, you will become the release gatekeeper for the platform. You will work closely with engineering, DevOps, and leadership to ensure our staging and production releases are stable, reliable, and ready for real users. This role is perfect for someone who enjoys breaking things, improving processes, and building QA practices from the ground up in a startup environment. What You’ll Do Release & Regression Testing - Own end-to-end testing of staging and production releases - Create and maintain release checklists and regression test suites - Validate critical user journeys before every deployment - Provide Go/No-Go release recommendations Manual Testing & Bug Reproduction - Execute manual testing across web and mobile responsive environments - Reproduce bugs and create clear, actionable bug reports - Partner with engineers to verify fixes and prevent regressions Test Planning & Documentation - Design and document test cases and testing strategies - Build a structured QA process for a fast-moving startup - Maintain testing documentation and release notes Environment & Deployment Support - Collaborate with DevOps to validate staging and production environments - Run smoke tests after deployments - Assist in verifying rollback and recovery procedures Cross-Functional Collaboration - Work closely with engineers, DevOps, and leadership to improve release quality - Advocate for the user experience and product stability Core User Journeys You’ll Test You will be responsible for testing critical workflows including: - User onboarding and authentication - Payments and checkout flows - Telehealth visit workflows - Provider routing and messaging - Pharmacy and partner integrations - Notifications (email/SMS) - AI assistant interactions - Admin and operational tools Requirements Must Have 5+ years experience in QA or software testing Strong manual testing skills for web applications Experience writing clear bug reports and test cases Understanding of staging vs production environments Comfortable working in a fast-moving startup environment Strong attention to detail and communication skills Nice to Have Experience testing healthcare, fintech, or SaaS platforms Experience with Azure DevOps or similar tools Familiarity with API testing tools (Postman, Insomnia) Exposure to automated testing tools (Cypress, Playwright, Selenium) Experience working with DevOps or CI/CD pipelines