Qualtrics XM -- Market Researchers, Insight Professionals

Summary We're looking into the survey and experience-management space and want to understand in detail how researchers and program managers actually work in Qualtrics. What you'll do (5–10 hrs/week to start): Showing us your real workflows in Qualtrics: how you build a study from research question to fielded survey to analyzed results — designing the survey with the right question types, structuring the Survey Flow with display, branch, and skip logic, quotas, randomization, and piped text, setting up distributions (email, SMS, anonymous link, embedded), then cleaning and analyzing responses with Stats iQ and Text iQ and building dashboards for stakeholders — and answering questions along the way: why this step, what's the shortcut, where do people go wrong? If you use Qualtrics regularly and can talk through your process clearly, you're exactly who we're looking for. No prep needed, just your day-to-day expertise. Who you are — any of these backgrounds fits: - Freelance / Independent Researcher or Survey Designer — you take a research question and turn it into a fielded survey and a finished set of results, whatever the project needs. - CX / EX Program Manager — you run ongoing customer or employee feedback programs: dashboards, closed-loop workflows, and stakeholder reporting, usually coordinating with a team. - Research Ops / Survey Programmer (technical power user) — you build the complex survey logic, advanced question types, integrations, and reusable templates that everyone else relies on. Must-have: 5+ years of hands-on, near-daily use of Qualtrics; fluency with the survey builder, Survey Flow and logic, distributions, and reporting/dashboards; able to articulate why you do what you do, not just click through it. Nice-to-have: experience across more than one of the profiles above; familiarity with Stats iQ, Text iQ, XM Directory, conjoint / MaxDiff, Workflows and integrations (Salesforce, Slack, ticketing), or other survey and experience-management platforms (SurveyMonkey, Medallia, Alchemer, Typeform).