Real Estate Rehab Project Coordinator (Long-Term)

Real Estate Rehab Project Coordinator (Long-Term) Job Type: Long-term contract Compensation: Paid per completed item/task — not hourly (full pay schedule below) Hours: 9:00 AM – 5:00 PM U.S. Mountain Time, Monday–Friday. All work is scheduled and performed during these U.S. business hours — this is a fixed requirement, not flexible. Start: Immediately About Us We're a U.S.-based real estate investment company that funds and manages residential rehab projects. Every active rehab we finance needs someone driving it forward — coordinating borrowers, contractors, lenders, and agents; catching delays before they become problems; and keeping every project moving toward sale or refinance. That's where you come in. The Role You'll own the week-to-week execution of our active rehab portfolio. This is a follow-up, accountability, and coordination role. You'll work from detailed SOPs we've already built, and your job is to run them relentlessly. Your core responsibilities: Rehab Coordination (the heart of the job) Lead a weekly recorded Zoom meeting with video walkthrough for each active rehab with the borrower and contractor: review last week's commitments, what got done, what didn't and why, walk the property progress on video, and set next week's commitments with owners and due dates Manage project timelines, verify scopes of work, and process change orders Run kickoff calls for new projects: verify scope, introduce the borrower to our draw partner, set communication expectations, and build the project timeline Coordinate ongoing property maintenance (lawn care, winterization, utilities on/off) Listing & Disposition Coordination QC and process contractor draw requests through our draw management partner Run bi-weekly listing reviews with agents: showings, offers, feedback, and pricing recommendations Process approved price reductions and keep listing photos/details current Once a property is under contract or in refinance, run a short weekly call with the agent or lender to track closing status Process, Compliance & Collections Validate permits and verify contractor qualifications before funding Assess and collect fees when borrowers miss required meetings or rehabs run past their approved completion date Collect payments and document payment commitments Documentation & Follow-Up Update the CRM and rehab tracker the same business day, every time Complete all borrower/contractor follow-up within 1 business day Escalate immediately when a rehab falls more than 2 weeks behind, a contractor quits, a draw or permit is denied, or a borrower goes dark Compensation — Per-Item Pay Schedule This role is paid per completed item, not hourly. Each task has a set rate, paid once the task is completed, documented, and verified. The more active rehabs you manage well, the more you earn. Activity This position starts as an hourly role ($10–13/hour) during training. After successfully completing training and demonstrating proficiency, team members may be offered the opportunity to transition to our performance-based compensation program, where you are paid for completed work rather than hours worked. Typical compensation includes: • Project Kickoff & Planning – $20 • Weekly Rehab Management & Progress Meeting – $20 per active rehab per week • Granite Draw Processing – $12 per completed draw • Change Order Processing – $12 • Contractor Qualification – $12 • Contractor Sourcing (REO Properties Only) – $20 • Property Maintenance Setup – $6 • Turn Utilities On – $5 • Turn Utilities Off – $5 • Property Photo Upload (DHM Admin) – $4 • Bi-Weekly Listing Review & Price Strategy – $10 • Weekly Contract / Refinance Management – $6 per week • Payment Collection – $5 • On-Time Rehab Completion Bonus – $25 This compensation plan rewards ownership, organization, and productivity. High-performing coordinators who efficiently manage multiple projects can earn more than they would under a traditional hourly compensation model. Each item has completion requirements (recorded meeting, CRM notes, updated timeline, action items assigned, fees assessed when applicable) that must be verified before payment is approved. Who We're Looking For You need to be excellent at: English communication — you'll be on video calls daily with U.S. borrowers, contractors, agents, and lenders. Near-native spoken and written English is required. Follow-up — you chase things until they're done. No task falls through the cracks on your watch. Holding people accountable — you're comfortable (politely but firmly) asking a contractor why the work didn't get done and getting a real answer with a real deadline. Organization — you'll juggle multiple active projects, each with its own timeline, meetings, and open items. Systems discipline — checklists, CRM updates, project boards, meeting notes. Same-day, every day. Working independently — we give you the process; you run it without constant supervision. Working U.S. hours — you'll be online and available 9:00 AM – 5:00 PM U.S. Mountain Time, Monday–Friday, with all meetings and work scheduled during those hours — the same schedule as our U.S. team, borrowers, and contractors. Preferred (but not required): Construction or real estate experience 2+ years in customer service, project coordination, virtual assistance, or operations Experience with CRMs, Google Sheets/Workspace, and Zoom Prior experience supporting U.S. real estate, construction, property management, or lending businesses