Recruiting Account Manager

We help US small and medium-sized businesses hire capable offshore talent who have domain expertise in critical business functions (e.g. marketing, sales, operations), AND know how to build AI automations, workflows, and internal systems. We're hiring a Recruiting Account Manager to own the client journey from onboarding through placement. You'll sit with business owners, figure out what they actually need (not just what they say they need), connect them to the strongest candidates from our talent pool, and steer both sides through a process that's clear, thoughtful, and never chaotic. We've already built and vetted that talent pool - so no, you won't be sourcing candidates from scratch. Your job starts where sourcing ends: understanding what a business actually needs, then matching them with the right person from talent we've already found and vetted. We care about getting the match right - not just getting it done fast. So we're looking for someone who takes real pride in good judgment, sharp communication, and helping talented people land in businesses where they'll actually thrive. WE'RE LOOKING FOR HELP WITH... ‣ Onboarding new clients and get crystal clear on their hiring needs, goals, and expectations ‣ Reviewing context from the sales reps and chase down anything missing ‣ Matching clients with the strongest candidates from our existing talent pool (sourcing is already done - that's on us, not you) ‣ Presenting candidates with clarity and confidence - and explain exactly why they're a fit ‣ Coordinating and running client-candidate interviews ‣ Advising clients on candidate selection, role design, expectations, and onboarding ‣ Keeping the whole process organized, moving, and friction-free ‣ Handling a smooth handoff once the client picks their person ‣ Communicating clearly with clients from day one to placement day ‣ Spotting risks early and solve problems before they turn into fires YOU'LL BE A STRONG FIT IF YOU... ‣ Communicate clearly, professionally, and with genuine confidence ‣ Have a great personality that draws people towards you and trust you ‣ Are great at solving problems and making educated decisions ‣ Are organized, responsive, and borderline obsessive about details ‣ Can size up a business, role, and hiring need fast ‣ Have strong instincts for people and fit ‣ Would rather advise a client than just take orders ‣ Can juggle multiple clients and placements without dropping a thread ‣ Stay level-headed when interviews shift or clients need extra hand-holding WHAT SUCCESS LOOKS LIKE ‣ Clients feel understood, supported, and confident the whole way through ‣ Strong candidates land in the right roles ‣ Interviews are well-prepared and run smoothly ‣ Placements move forward without unnecessary delay ‣ New hires start with clear expectations, not guesswork ‣ Problems get caught early and handled directly