Remote Phone Representative: Warm Leads, Stable Hourly + Performance Bonus (Fluent English Required)

We are a fast-growing Social Security Disability law firm looking for strong phone communicators to turn warm inbound leads into signed cases. You’ll speak with people who have already asked for help with their disability claim. This is a phone-based sales role (not a traditional call-center job). We use a structured script system to qualify, build value, and close. Strict English & Communication Standards: Our callers are primarily older Americans dealing with serious health and financial challenges, so excellent conversational English is required. Requirements: -Near-fluent English is required -Must sound natural to a US-based audience -Strong pronunciation and excellent grammar -Ability to match tone, empathy, and pacing to the prospect -Stay conversational under pressure -Able to handle skeptical or frustrated callers Candidates who sound natural and easy to understand for a US-based audience will be prioritized. A slight accent is completely fine, but English must be clear, conversational, and near-fluent. If not, this role will not be a good fit. Who this is for: -Learn systems and scripts quickly through repetition -You’re comfortable following a proven process -Want stability of hourly + performance bonuses -You take coaching seriously and apply feedback immediately Availability and staffing: -Consistent 8-hour shifts are expected -Active dialing is expected during shifts -Speed-to-lead is critical -Current shifts: 9am to 5pm EST, 2pm to 10pm EST M-F. Saturdays 10am-4pm EST Daily Responsibilities -Call warm inbound prospects using our power dialer -Follow our intake script and process during training -Qualify prospects and identify key pain points -Build value and handle objections -Hit daily activity and performance targets Compensation -On-target earnings (OTE) typically range from $1,200 to $2,100 USD per month -Sliding scale performance bonuses paid at the end of the month through Upwork -Fully remote -Stable hourly pay + performance bonuses -Paid training Training & Standards -Structured, intensive paid training -Requires hundreds of out-loud repetitions -Daily role plays before speaking with live prospects -Follow the script and process exactly as is during training -Emphasis on script delivery, call structure, and tonality -Most reps sign their first case within ~2 weeks How to apply: If you have strong, near-fluent English and want a phone-based, performance-driven role with real stability, we want to speak with you. Complete the screening prompt below and submit one short video (5-10 minutes max) covering the prompts below. Upload your video using Loom, Google Drive, or another shareable link. Applications without a video submission will be declined. Next steps prompt: https://docs.google.com/document/d/1YtHC6XBD98jDQZcv5Z9sFMzvKiKRgmT5rbRpf7olfoM/edit?usp=sharing