Remote Project Manager – Commercial Sign Company

About Us We are a growing commercial sign company based in the Chicago area. We design, manufacture, permit, and install custom signage for businesses of all sizes. We are looking for a motivated Remote Project Manager / Virtual Assistant who wants to build a long-term career—not just complete tasks. This is a work-from-home position with significant opportunities for professional growth, increased responsibility, and performance-based commissions. You will help manage customer projects from the moment a new lead is received, assisting through qualification, estimating, project coordination, production, installation, and final completion to ensure an exceptional customer experience. Responsibilities include: * Coordinate sign projects from start to finish. * Communicate with customers via phone, email, and text. * Coordinate with internal team members, designers, production staff, installers, and subcontractors. * Schedule installations and monitor project timelines. * Follow up on outstanding items to keep projects moving. * Order materials and coordinate with vendors when needed. * Maintain accurate project records in our CRM and project management software. * Assist customers with questions regarding their signage projects. * Learn different sign products and recommend appropriate solutions based on customer needs. * Ensure every project is completed accurately, professionally, and on schedule. ⸻ Experience We’re Looking For Sign industry experience is a major advantage, including experience with: * Channel letters * Light box signs * Monument signs * Window graphics * Wall graphics * ADA signs * Interior office signage * Aluminum composite signs * Acrylic signs * Banners * Vinyl graphics If you don’t have direct sign experience, that’s okay. We are also interested in candidates with experience in industries such as: * Construction * Architecture * Interior design * Print production * Manufacturing * Project coordination * Commercial graphics * Building materials * Permit coordination The right candidate should be able to learn quickly and become knowledgeable about: * Sign materials * Manufacturing processes * Installation methods * Reading storefronts and recommending the most appropriate signage * Working with municipalities, vendors, installers, and customers ⸻ The Mindset We Value We’re not simply hiring someone to complete tasks. We’re looking for someone who thinks like a leader. Our ideal candidate is: * Ambitious and driven * Curious and eager to learn * Solution-oriented * Comfortable taking ownership * Organized and detail-oriented * Calm under pressure * Able to prioritize multiple projects * Excellent at communication * Reliable and accountable * Willing to ask questions and continuously improve * Looking for a long-term career rather than short-term freelance work We value attitude and work ethic just as much as experience. ⸻ Required Skills * Excellent written and spoken English * Strong organizational skills * Strong follow-up skills * Project management experience * Customer service experience * Experience using CRMs or project management software * Microsoft Office and Google Workspace proficiency * Ability to learn new software quickly * Stable internet connection * Quiet home office Experience with any of the following is a plus: * Jobber * Monday.com * ClickUp * Asana * Slack * GoHighLevel * QuickBooks * Bluebeam * Sign permitting * Construction scheduling ⸻ Compensation & Growth We believe in rewarding people who help us grow. We offer: * Competitive base pay * Performance-based bonuses * Commission opportunities * Long-term career growth * Leadership opportunities as the company expands * Ongoing training in the commercial sign industry * Flexible work-from-home environment Our goal is to build a team of people who grow with the company for many years. ⸻ To Apply Please include: 1. A brief introduction about yourself. 2. Your project management experience. 3. Any experience with signs, construction, manufacturing, printing, architecture, or related industries. 4. What project management software you’ve used. 5. Why you’re looking for a long-term opportunity. 6. Your availability and preferred working hours. 7. The words “I enjoy solving problems” at the beginning of your application so we know you’ve read this posting carefully. We look forward to meeting someone who wants to build a meaningful career while helping us deliver exceptional projects for our customers.