US Research Moderator / Recruiter Needed for Outdoor Misting Fan User Interviews

We are looking for an experienced US-based qualitative research moderator / recruiter to support a consumer product research study about outdoor misting fans. We already have the research background, screening criteria, and interview guide. We need support with participant scheduling, reminders, moderation, brief structured notes, and light external recruitment. This project focuses on how people use outdoor misting fans in real outdoor or semi-outdoor settings, such as patios, backyards, garages, poolside areas, kids’ outdoor activities, camping/RV trips, outdoor events, or outdoor gatherings. The study may include up to 15 remote 60-minute interviews in English. Some participants will come from our internal customer screening process. For these participants, we will provide a shortlisted contact list after screening. We also need help recruiting around 5 qualified external participants, especially people who have used outdoor misting fans from brands such as Shark, Ryobi, or comparable outdoor misting fan products. We may also include a small number of people who seriously considered buying an outdoor misting fan but decided not to buy one and used another outdoor cooling solution instead. Responsibilities: * Schedule qualified participants for 60-minute remote interviews * Recruit around 5 qualified external participants based on our screener * Share candidate responses with us for approval before scheduling * Moderate remote interviews in English using our interview guide * Probe naturally around real usage scenarios, purchase motivations, outdoor cooling needs, product value, limitations, and improvement opportunities * Provide brief structured notes after each interview * Help manage reminders, rescheduling, and no-shows Important: * We will provide the research background, screener, interview guide, and key discussion areas. * Our research team will make the final decision on participant qualification. * External candidates must complete our screener and be approved by us before scheduling. * Please do not recruit professional survey takers or people without real outdoor misting fan experience. * Participant incentives will be handled separately and should not be included in your service fee proposal. * Payment for interview moderation should be based on completed interviews. Please specify how you usually handle no-shows and rescheduling. * All communication before a contract starts should stay on Upwork. Ideal freelancer: * Native or highly fluent English speaker * Based in the United States or very familiar with US consumers * Experienced in qualitative interviews, user research, or consumer research * Comfortable with recruiting, scheduling, and interview reminders * Able to conduct warm, natural, semi-structured interviews * Able to follow a guide while asking thoughtful follow-up questions * Experience with consumer products, home appliances, outdoor products, hardware, or cooling products is preferred Please include in your proposal: 1. Your experience with qualitative interviews or user research 2. Whether you can support both recruitment and moderation, or only one part 3. How you would recruit around 5 qualified external participants 4. Your expected timeline for external recruitment 5. Your rate for recruitment support 6. Your rate per completed 60-minute interview 7. How you handle no-shows, rescheduling, and reminders 8. Any relevant experience with consumer products, outdoor products, home appliances, hardware, or cooling products Estimated freelancer service budget: around $1,800, excluding participant incentives. Participant incentives will be budgeted separately. If needed, we can discuss whether incentives are distributed by the freelancer as a separate reimbursement/milestone.