Restaurant Operating System Documentation Project

# Restaurant Operating System Documentation Project ## Project Overview Local Ocean Seafoods is seeking a highly organized, systems-oriented professional to partner directly with our Founder/CEO to design and build our next-generation business operating system. This is more than a documentation project. Our goal is to create a modern, scalable, AI-ready knowledge and operations platform that clearly defines how our business operates today while providing a framework for future growth. Over the past 20 years, our operating knowledge has accumulated across hundreds of SharePoint folders, documents, spreadsheets, and notes. We are now undertaking a comprehensive audit to preserve what remains valuable, archive what is no longer relevant, identify operational gaps, and build a centralized operating system that can support the next phase of the company. We are currently leaning toward Notion (or a similar platform) as the foundation for this work, but we welcome recommendations from qualified candidates. ## Project Objectives Working closely with the Founder/CEO, you will: * Audit existing operating documentation across approximately 20 years of SharePoint files and related systems. * Design a logical, scalable architecture for the company's operating system. * Develop an intuitive knowledge structure that is easy to navigate, maintain, and expand. * Populate the new system with current SOPs, policies, workflows, templates, and reference materials. * Archive outdated materials while preserving historical records where appropriate. * Identify missing documentation and operational gaps. * Capture institutional knowledge from department leaders through structured interviews and working sessions. * Document current operating agreements, decision-making processes, and future improvement opportunities ("Open Tabs"). * Build repeatable templates for SOPs, meeting notes, decision logs, project tracking, and strategic planning. * Leverage AI tools appropriately to accelerate documentation while maintaining accuracy and quality. ## Scope of the Operating System The operating system will include documentation and processes across the company's major functional areas, including: ### Core Business Operations * Culinary Operations * Purchasing & Vendor Management * Inventory & COGS Management * Sales & Point of Sale * Hospitality Operations * Seafood Retail * Lifestyle & Apparel Retail * Consumer Packaged Goods (CPG) * Meal Kit Development * Seafood Logistics ### Enterprise Support * Administration * Finance * Human Resources * Brand & Marketing * Data & Technology * Facilities & Equipment ### Executive Leadership Across each area, the system should clearly document: * Current operating procedures * Standard Operating Procedures (SOPs) * Roles and responsibilities * Strategic priorities * Current projects * Operational metrics (where appropriate) * Known challenges and "Open Tabs" * Opportunities for future improvement ## Responsibilities * Meet regularly with the Founder/CEO to prioritize work. * Coordinate and schedule documentation sessions with department leaders. * Attend virtual meetings to capture discussions and decisions. * Organize, edit, and maintain documentation. * Recommend improvements to workflows and knowledge organization. * Help establish governance so documentation remains current after project completion. ## Desired Qualifications We're looking for someone who enjoys bringing order to complexity. Ideal experience includes: * Business operations or operations management * Knowledge management or documentation systems * Business process mapping * SOP development * Project management * Information architecture * AI-assisted workflows and productivity tools * ClickUp, Notion, Asana, Trello, or similar project management platforms * Microsoft 365 and SharePoint * Strong writing, interviewing, and organizational skills Restaurant or hospitality experience is helpful but not required. ## Project Details * **Contract Length:** Approximately 3 months * **Time Commitment:** 20–25 hours per week (or more for a motivated and available person) * **Work Arrangement:** Primarily remote with regular virtual meetings * **Compensation:** Depending on experience and qualifications This role has the potential to evolve into an ongoing operations and systems leadership position for the right candidate.