Sales Development Representative

SALES DEVELOPMENT REPRESENTATIVE (SDR) GWM Commercial Auto Glass Location: Remote Hours: Monday–Friday, 9:00 AM – 5:00 PM EST Schedule: Fixed weekends off POSITION SUMMARY GWM Commercial Auto Glass is seeking a highly motivated and results-driven Sales Development Representative (SDR) to generate qualified sales opportunities through outbound prospecting, lead qualification, appointment setting, and follow-up activities. This role supports US customers and prospects and requires availability during US Eastern Time business hours. KEY RESPONSIBILITIES • Conduct high-volume outbound calls, emails, and SMS outreach. • Qualify prospects and share value propositions of GWM to secure meeting appointments for the Account Directors. • Schedule meetings for Account Directors and coordinate follow ups for the prospects to ensure attendance. • Maintain accurate CRM records, tasks, dispositions, and pipeline updates. • Execute callback and follow-up activities. • Professionally communicate with GWM prospects at all times. REMOTE WORK EXPECTATIONS • Work designated US Eastern Time hours and adapt to Daylight Saving Time changes. • Maintain productivity in a home-based environment with minimal supervision. • Handle frequent rejection while maintaining energy and professionalism. • Meet KPIs for calls, follow-ups, meetings booked, and CRM compliance. • Remain responsive via Slack, CRM, email, and video conferencing platforms. • Manage multiple prospects and follow-ups while maintaining documentation accuracy. QUALIFICATIONS • 2+ years in SDR, lead generation, telesales, appointment setting, or business development. • Experience in B2B prospecting is highly preferred • Experience in transportation, trucking, automotive, fleet, logistics, glass, or service industries is a plus • Strong English communication skills with clear and organized oral and written communication • Highly driven, competitive, and coachable • Self-motivated and performance-oriented • Welcomes accountability, structure, and measurable KPIs • Experience with CRM systems, dialers and outbound prospecting. • Comfortable speaking with gatekeepers and decision-makers. • Ability to work independently in a remote environment. • Strong note-taking, organizational abilities and ability to maintain accurate CRM documentation and follow-up records • Flexibility in schedule changes • Good time management and workflow organization CORE VALUES • Uphold high standards of integrity • Exhibit proactiveness in all tasks • Maintain strict punctuality • Cultivate an over-achiever mindset COMPENSATION & BENEFITS • Competitive base salary plus monthly performance-based bonuses • Provisions for paid vacation and personal leave • Fixed schedule with weekends off • Quarterly virtual engagement events with prize incentives • Annual team-building activities with all expenses covered • Exposure to a supportive and positive work culture EQUIPMENT REQUIREMENTS • Reliable computer or laptop. • High-speed internet connection. • Backup internet solution preferred. • Noise-cancelling headset and webcam. • Dedicated professional workspace. WHY JOIN US? At GWM Commercial Auto Glass, we prioritize collective teamwork, operational efficiency, and a robust organizational culture. You will contribute within a collaborative environment where your individual efforts directly drive our firm's growth and ensure client satisfaction. TO APPLY PLEASE SEND YOUR RESUME AND A SHORT VIDEO LINK OF YOU TALKING ABOUT YOUR RELEVANT EXPERIENCE TO APPLY, ONLY APPLICANTS WHO SUBMIT A VIDEO LINK WILL BE CONSIDERED FOR THE ROLE. READING FROM A SCRIPT WILL BE DISQUALIFIED.