Sales Follow-Up & Payment Collection Assistant

Job Description I am looking for a reliable sales follow-up assistant to help manage leads and move them through the next steps after initial conversations. The role involves following up with leads by email and occasionally by phone to chase payment, collect required documents, confirm next steps, and keep records updated. The leads are based internationally, mainly in the UK and the USA across East Coast and West Coast time zones. Responsibilities You will be responsible for: • Following up with warm leads on a daily and weekly cadence • Chasing payment from prospects who have agreed to proceed • Requesting and collecting required documents • Sending clear, professional follow-up emails • Making occasional phone calls where needed • Updating a tracker with lead status, notes, next actions, and outcomes • Flagging urgent issues or interested prospects quickly Ideal Candidate The ideal person is organised, reliable, confident with follow-up, and comfortable communicating with business prospects. You should have: • Strong written English • Good attention to detail • Experience with sales admin, lead follow-up, collections, appointment setting, or customer success • Confidence speaking to prospects by phone when needed • Ability to work across UK and US time zones • Consistent daily communication and reporting Working Style This is a remote role. I will provide the lead list, context, and follow-up instructions. You will manage the follow-up cadence, update the tracker, and report progress clearly. To apply, send a brief note covering: Your relevant experience Whether you are comfortable following up by email and phone Your availability across UK and US time zones Any experience chasing payments or collecting client documents