Sales & Operations Expert for a Cleaning Company

Multitasker • Problem-Solver • People Person Bilingual in English & Spanish Do you thrive in fast-paced environments, enjoy helping people, and feel confident closing sales? We’re a growing cleaning company looking for someone who is not just searching for a job, but someone who thinks proactively, takes initiative, and is ready to grow with us. We are looking for a thinker, an A-player, and a go-getter who takes ownership of their work, solves problems independently, and contributes to the growth of the company. You will be working closely with a team of approximately 6 field technicians (cleaners) and 2–3 office team members, helping keep communication, scheduling, and operations running smoothly. What You'll Be Doing Be the Voice of Our Brand Answer calls and messages with professionalism, clarity, and warmth. Close the Deal Provide quotes and confidently convert inquiries into booked clients. Manage Calendars and Scheduling Work actively with calendars, scheduling jobs, and coordinating appointments in our CRM. Optimize Routes and Logistics Proactively organize technician routes and schedules to maximize efficiency and minimize travel time. This role requires someone who thinks ahead and continuously looks for better ways to organize the day. Assist and Guide Technicians Support our field technicians by helping them stay organized, answering questions, coordinating schedules, and guiding them when challenges arise. Support Clients and Field Team Serve as a reliable point of contact for both clients and technicians, ensuring clear communication and smooth operations. Solve Problems Quickly Handle scheduling changes, client requests, and operational challenges with professionalism and solutions in mind. Handle Administrative Tasks Assist with operational and administrative tasks that keep the business efficient and organized. Maintain Quality Standards Review videos and reports to help ensure our service quality remains excellent. Manage Multiple Priorities Thrive in a role where organization, efficiency, and multitasking are essential. You’ll Succeed If You Are Strong in sales and customer service Confident, clear, and professional on phone calls Highly organized, tech-savvy, and comfortable working with calendars, scheduling tools, and CRMs Able to think strategically about scheduling and technician routes Capable of managing multiple tasks without losing attention to detail Proactive, solution-oriented, and able to think independently A high performer who takes initiative and consistently looks for ways to improve results Role Details Full-Time | 40+ hours per week Schedule: Tuesday–Saturday or Monday–Friday. As we continue refining our operations, flexibility between these two schedules may be required. Two Guaranteed Days Off Each Week. Weekly base pay starts at $240, with the opportunity to grow to $320+ per week based on revenue growth and performance (approximately $1,000 to $1,500+ per month USD). Bonuses based on performance and client conversion $50 Monthly Allowance for wellness, fitness, or personal growth Quarterly Team Bonuses — because when the team wins, everyone wins Paid Time Off including holidays, PTO, and one paid vacation week after one year Work From Home Supportive team culture where ideas are valued and wins are celebrated Your Impact Our office runs smoothly and efficiently Sales grow consistently and clients receive excellent service Technicians feel supported, organized, and well guided Scheduling and routes are optimized to improve efficiency You work independently, but remain aligned with the team and company goals Why You’ll Love This Role This is not a call center job. This is an opportunity to be part of a growing company where your ideas matter, your work is valued, and your results are recognized. If you take ownership of your work, enjoy solving problems, and want to grow with a company that is building something meaningful, this could be the right place for you. Show Us Your Voice Ready to apply? We want to hear you. Please send a short audio or video introducing yourself. Be authentic, professional, and friendly. You may use the following script as inspiration: “Hello Maria, you've reached California Well Done Cleaning. This is [Your Name], wishing you a wonderful day. How can we help make your day easier? Are you looking for a quote? Let’s talk about the type of service you need and explore the best options for you. Are you thinking about a one-time cleaning or recurring service? We offer weekly, bi-weekly, and monthly services, and our recurring clients receive great discounts. Whether it’s a home or office, we focus on quality, integrity, and creating clean spaces and happy faces.” Applications without an audio or video introduction will not be considered. We look forward to meeting you.