Sales Operations Manager

About the Role EMERJ AI Research is a B2B AI research, publishing, and media company helping enterprise leaders separate AI hype from AI ROI. Our sales team handles inbound and outbound leads with some of the most valuable companies in the world as our customers, including Fortune 500 names like Microsoft and Nvidia. The core output of this role is simple: make sure the sales operation runs smoothly. You will be the engine behind pre-call preparation, post-call follow-up, CRM hygiene, and outreach that keeps our pipeline moving, working directly with our CEO, our Head of Research, and our main Account Executive. What You'll Learn Your first three to six months will be a real masterclass in what it looks like to successfully book meetings, prepare for meetings, and follow up on meetings to sell services to some of the most powerful technology companies in the world. Specifically, you'll learn how to: Reply to and follow up with inbound leads Reach out to prospects at unicorn technology companies to secure meetings Handle the most essential steps of pre-call preparation and post-call follow-up that make sales move faster Over time, handle first calls yourself You'll also ride along live with our sales team, sitting in on real conversations with prospects and customers inside companies like Google Cloud, Salesforce, and Deloitte. Over your first six to nine months, our goal is to train you to a level where you can handle first calls yourself. From there, you can choose to expand your skills into business development or move directly into commissionable selling. Core Responsibilities Pre-Call Preparation & Post-Call Follow-Up Craft the right outline and talking points for upcoming sales calls Write follow-up emails that move prospects to the next step toward a sale CRM Hygiene & Maintenance Maintain a clean, accurate CRM with strong, representative forecasts Keep pipeline data current and reliable for leadership reporting Outreach & Bookings Conduct outreach to warm prospects, past customers, and current prospects Get contacts back on the calendar to keep the pipeline active Who We're Looking For Based in Canada (Argentina also considered) Early in your sales career and ready to grow fast in an entry-level role with real growth potential Genuine enthusiasm for AI, technology, and working with US tech companies Studied sales, marketing, or a related field at a college or university Strong written and spoken English Eager to learn and detail-oriented, comfortable in a fast-moving environment Why This Role This is a chance to play in a field where the real players play. You'll see inbound interest from companies like Salesforce and Adobe, learn how we navigate and sell to the biggest names in tech, and build a foundation of skills that can grow into a full sales or business development career.