Sales Operations & Performance Manager Coach (GHL | Accounting Industry)

We are a US accounting and advisory firm. We serve construction businesses doing $1M to $10M in revenue with outsourced accounting, bookkeeping, tax and CFO advisory, and we run a Quality of Earnings practice for acquirers and SBA borrowers. More than 50 clients. We already have a documented sales system: discovery and proposal scripts, an objection library, a 20-point call scorecard, and a closer onboarding programme. What we do not have is anyone whose job is to run it every single day. That is this role. WHAT YOU WILL DO - Pipeline discipline. A daily sweep of every open opportunity, so every deal carries a next step, an owner and a date. - Opportunity recovery. Build and work a list of opportunities with no activity in 21+ days. This is where your early impact shows. - Call coaching. Score a set number of recorded calls each week against our existing scorecard, and write feedback our US-based closers will actually read and act on. - Weekly cadence. Chair the pipeline review and the appointment-setter sync against a fixed agenda and published numbers. - Onboarding. Ramp new closers through our existing programme, delivered live and rehearsed, not emailed as a PDF. - Reporting. One page to leadership every week, every figure sourced. - Price floor. Enforce our minimum engagement pricing at the point of quote. YOU ARE A FIT IF - You have led or coached a sales team and are comfortable telling someone their number is not good enough. - Your background is sales management, sales operations, or BPO / contact-centre floor management where QA, adherence and daily metrics were the job. If you have run a floor against a scorecard, that is exactly the muscle. - You are pedantic about follow-up and prefer an accurate spreadsheet to an attractive dashboard. - Your written English is strong enough that a US colleague takes your feedback seriously. - You are comfortable that most of this job is repetition, done well, every day.