Sales Rep

ABOUT THE ROLE TCPA Legal Services connects consumers who've received unwanted robocalls and spam texts with legal representation to pursue their claims. Every lead you call is a warm inbound lead — someone who already submitted a claim. But turning that initial interest into a completed case takes real sales skill: you'll need to reach them, re-engage them, and keep them motivated through the finish line, just like you would on any outbound sales call. WHAT YOU'LL DO - Call inbound leads who've already submitted a TCPA claim - Sell the lead on why submitting evidence matters and keep them engaged until it's done — many people start strong and drop off without a push - Walk callers through capturing screenshot evidence on their exact phone: call logs, text threads, caller ID captures, timestamps — know both iPhone and Android screenshot methods cold - Verify key case details — number of contacts, dates, consent status, prior opt-out requests - Guide leads through the upload process (text/email link) and stay on the line until evidence is actually submitted - Log call outcomes and evidence status accurately in the CRM - Follow up persistently with leads who haven't yet submitted complete documentation - Flag strong cases or red flags to the team lead DAILY KPIs - 300 calls per day - Minimum 3 clients per day who successfully submit screenshot evidence WHAT YOU NEED - Real sales skills — these are warm leads, but getting someone to actually follow through takes the same persistence, objection-handling, and closing ability as outbound sales - Genuinely tech-comfortable — able to troubleshoot in real time when a lead says "I don't see the screenshot button" and know the fix on both iOS and Android - Confident, patient phone presence — able to build trust with strangers fast and keep them on task - Comfortable with a high-volume, metrics-driven call environment - Reliable, detail-oriented — cases live or die on accurate documentation - Prior sales, telemarketing, or phone-based closing experience strongly preferred - Bilingual (Spanish) a plus COMPENSATION - Hourly base pay - Bonus per verified case with complete evidence package submitted - Performance bonuses for high-volume/high-quality weeks Growth Path: Account Manager This role is a launchpad, not a dead end. Top performers get promoted to Account Manager, where you own the relationship with the clients you sign up — and get paid on them for as long as they stay active. Our clients don't file once and disappear. They keep receiving unwanted calls and texts, and they keep submitting new evidence over and over. That means every account you sign up and manage keeps generating case volume — and keeps paying you — indefinitely. Build your book once, get paid on it for the life of the relationship. This is a real path to residual income for callers who prove they can convert leads and manage relationships.