Sales Specialist — Italian

We're a marketing agency in the home-improvement sector (windows & doors) looking for an experienced Inbound Sales Specialist to handle our incoming leads from first contact to closed deal. Important: this role requires native or fluent Italian. All calls and video calls are with Italian customers. Please do not apply if you are not fluent in Italian. About the role You'll be the first point of contact for people who have already requested a quote from us . Your job is to call them back fast, qualify them, set up a video call with our marketing team, and follow the process through to a signed contract. Responsibilities - Call back incoming leads as fast as possible — speed of response is the single most important factor in this role. - Run a first qualification to identify genuinely in-target leads and understand their needs. - Book video calls between qualified leads and our marketing team. - Keep the CRM accurate, logging every interaction and the status of each contact. - Manage follow-ups so that no lead is ever lost. - Follow the post-video-call process through to contract closing. - Share insights with marketing and operations to improve lead quality and messaging. Requirements - Fluent/native Italian — all customer communication is in Italian. - Previous experience in inbound sales, call centers, or inside sales (top priority). - Excellent phone communication: clarity, active listening, and the ability to build rapport quickly. What we offer - 100% remote, with highly flexible hours. - A steady flow of warm inbound leads - Compensation: monthly base + commission on every contract closed How to apply In your proposal, tell us briefly: your experience with inbound sales, and confirm your Italian is native/fluent. Applications that don't address these will not be considered.