Senior CRO Expert (AI-Forward)

Senior CRO Expert (AI-Forward) — Help Build the Operating System for Conversion Optimization About the role Heatmap.com is hiring a full-time CRO expert to do two things at once: deliver hands-on, AI-powered conversion optimization for a select group of our clients, and help us design and co-invent the definitive operating system for CROs and ecommerce teams. This is not a "run a few A/B tests and report back" role. You'll be working at the edge of where CRO methodology meets AI tooling — using our platform to deliver proactive, innovative optimization work, and feeding everything you learn back into the product so that the workflows you rely on become the workflows we ship. What you'll do Provide proactive, AI-powered CRO services to a curated group of Heatmap clients — owning the full cycle from research and hypothesis to test design, analysis, and revenue impact Use (and pressure-test) our AI tooling in real client work, surfacing what's missing, what's clunky, and what's genuinely game-changing Partner directly with product and engineering to translate your CRO methodology into platform capabilities — helping co-invent the operating system that CROs and ecommerce teams will run their practice on Push the boundaries of what proactive, agentic CRO can look like when an expert is paired with strong AI tooling Who you are A seasoned CRO practitioner with a real track record of driving revenue for ecommerce brands (please share specific wins) Fluent in the full CRO stack: customer research, experiment design, statistical rigor, funnel and landing-page optimization, AOV strategy An "AI Jedi Knight" — you don't just tolerate AI tools, you wield them. You're already finding clever ways to use LLMs and AI agents to do CRO work faster and better A builder's mindset — you get energized by shaping a product, not just using one Comfortable with ambiguity; this role is part service delivery, part R&D Nice to have Agency experience or a portfolio of ecommerce clients Familiarity with revenue-based metrics (RPS, RPC, AOV) over vanity metrics Experience working alongside product/engineering teams To apply: Tell us about a CRO win you're proud of, and one way you've used AI to do CRO work better than you could without it.