Senior UX/UI Expert Needed for Comprehensive SaaS Product Audit

Posted 2 days ago

Worldwide

Summary

- About Us We are Xala Technologies, a software company building modern SaaS platforms for businesses, municipalities, and organizations. One of our products is DigiList, a large booking and venue management platform. Website: https://app.digilist.no/ Our engineering team has built the platform with a strong focus on architecture, scalability, security, and performance. Before expanding further, we want an independent UX/UI expert to review the entire product from an outside perspective. This is not a redesign project. This is a professional product audit similar to the design reviews conducted by leading technology companies before launching or scaling a product. - What We Need We're looking for a highly experienced UX/UI professional who has worked on complex SaaS platforms. Your responsibility will be to carefully review every part of our application and identify opportunities to improve the overall user experience. We expect honest, constructive, and detailed feedback. The goal is to make the product feel polished, intuitive, and world-class. - Scope Review the complete application, including: • Information Architecture • Navigation • User Flows • User Experience • User Interface • Visual Hierarchy • Typography • Color System • Layout Consistency • Spacing • Component Consistency • Accessibility • Mobile Responsiveness • Desktop Experience • Dashboard Experience • Booking Flows • Forms • Tables • Empty States • Error States • Success States • Loading States • Notifications • Onboarding • Settings • Overall Product Consistency - Deliverables We expect a detailed professional report that includes: • Overall product assessment • UX strengths and weaknesses • UI strengths and weaknesses • Priority improvements • Critical usability issues • Design inconsistencies • Navigation improvements • Accessibility findings • Mobile-specific recommendations • Desktop-specific recommendations • Feature-specific observations • Screenshots with annotations • Actionable recommendations ranked by priority • Best practices from leading SaaS products where relevant We want recommendations that our development team can directly implement. - Who We're Looking For You should have: • Extensive experience designing complex SaaS products • Strong UX research and usability expertise • Excellent UI design knowledge • Experience auditing enterprise applications • A portfolio demonstrating high-quality SaaS work • Excellent written English • Strong attention to detail Experience with products such as Linear, Notion, Slack, Figma, Jira, Monday.com, HubSpot, Airtable, Asana, ClickUp, or similar complex platforms is highly valued. - Application Requirements Please include: • A short introduction • Your portfolio • Examples of SaaS audits or similar work • Your process for conducting UX/UI reviews • Estimated timeline • Fixed price or hourly rate - Our Goal We believe great products are built through continuous improvement. Our team is capable of implementing the work ourselves. What we're looking for is an experienced external perspective that can challenge our assumptions, uncover usability issues, and help us deliver a product that meets the highest standards. If you're passionate about creating exceptional SaaS experiences and have an eye for detail, we'd love to hear from you.

  • Less than 30 hrs/week
    Hourly
  • 1-3 months
    Duration
  • Expert
    Experience Level
  • Remote Job
  • Complex project
    Project Type
Skills and Expertise
Mandatory skills
UX & UI
UX Research
User Interface Design
Activity on this job
  • Proposals:50+
  • Last viewed by client:2 days ago
  • Interviewing:
    1
  • Invites sent:
    1
  • Unanswered invites:
    0
About the client
Member since Jul 27, 2026
  • Norway
    10:31 AM

Explore similar jobs on Upwork

Mobile App Design
User Experience Design
App Design
Usability Testing
Mobile UI Design
UI Designer for AI Calorie Tracking AppFixed-price‐ Renewed 2 weeks ago
iOS
Mobile App Design
User Interface Design

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo