Senior Prompt Engineer – Enterprise B2B Sales Research, Process Intelligence & Telecommunications
Worldwide
# Senior Prompt Engineer – Enterprise B2B Sales Research, Process Intelligence & Telecommunications I am a sales rep and I am looking for an experienced Prompt Engineer with a strong background in enterprise B2B sales, financial analysis, management consulting, process improvement, and AI workflow design to help transform an existing 40+ page enterprise sales research prompt into a Celonis-focused Process Intelligence research and executive outreach engine. The original prompt was developed for Insight Enterprises and focused on End User Computing (EUC), Device Lifecycle Management, FLEX for Devices, and Managed Services. I now work at Celonis and need the framework redesigned around: * Process Intelligence * Process Mining * Object-Centric Process Mining (OCPM) * Process Optimization * AI + Process Intelligence * Operational Excellence * Supply Chain * Procurement * Finance Transformation * Customer Service * Telecommunications Operations The goal is to create a repeatable AI-powered research workflow that can: * Research enterprise accounts * Analyze annual reports, 10-Ks, earnings calls, and investor presentations * Identify business challenges and operational inefficiencies * Map Celonis capabilities to strategic initiatives * Generate executive-level account plans * Create highly personalized executive outreach This is not a simple prompt editing project. It is the redesign of an enterprise sales research methodology for a Process Intelligence platform. --- ## Current State I already have: * A proven 40+ page master research prompt * Multi-phase research workflow * Financial analysis framework * Executive outreach framework * Company research methodology * 10-K and earnings analysis structure The foundation already exists. I need an expert to modernize and redesign it for Celonis. --- ## Primary Industry Focus: Telecommunications My primary focus is selling into large telecommunications providers. Examples include: * T-Mobile * Verizon * Bell Canada * Rogers * Telus * Vodafone * Deutsche Telekom * Orange * Telefonica The revised framework should be capable of identifying opportunities across: ### Customer Operations * Customer Acquisition * Order-to-Activate * Service Provisioning * Service Delivery * Customer Care * Trouble Ticket Resolution ### Network & Field Operations * Network Operations * Field Service Operations * Service Assurance * Workforce Optimization ### Finance & Revenue Operations * Invoice-to-Cash * Billing Operations * Collections * Revenue Assurance ### Enterprise Functions * Procurement * Supply Chain * Shared Services * Finance * IT Operations --- ## Deliverable 1 – Prompt Audit & Recommendations Review the existing prompt and provide recommendations regarding: * Structure improvements * Redundancies * Missing research areas * AI optimization opportunities * Prompt engineering best practices * Reasoning improvements * Research workflow enhancements --- ## Deliverable 2 – Celonis Research Framework Redesign the research methodology to identify: ### Corporate Strategy * Growth initiatives * Strategic priorities * Transformation programs * Productivity initiatives * Cost reduction programs * Margin expansion objectives ### Process Intelligence Opportunities * Process bottlenecks * Process inefficiencies * Customer experience challenges * Operational inefficiencies * Working capital opportunities * Automation opportunities ### Financial Analysis Research and correlate: * 10-K filings * Annual reports * Investor presentations * Earnings calls * Executive interviews Then connect findings to: * EBITDA Improvement * Revenue Growth * Gross Margin Expansion * Free Cash Flow * ROIC * Working Capital Optimization * Customer Retention --- ## Deliverable 3 – Celonis Use Case Mapping Develop research logic that identifies opportunities across: ### Supply Chain * Inventory Optimization * Logistics * Order Management * Planning ### Procurement * Contract Compliance * Maverick Buying * Purchase-to-Pay * Supplier Management ### Finance * Accounts Payable * Accounts Receivable * Order-to-Cash * Collections * Working Capital ### Customer Service * Case Resolution * Service Delivery * Customer Support Operations ### Telecommunications * Order-to-Activate * Service Delivery * Customer Care * Network Operations * Field Service * Invoice-to-Cash --- ## Deliverable 4 – Executive Mapping Framework Create executive-specific research and messaging frameworks for: * CEO * CFO * COO * CIO * CTO * Chief Digital Officer * Chief Transformation Officer * Chief Supply Chain Officer * Chief Procurement Officer * Head of Operations * Head of Shared Services Each executive should receive a unique business-value narrative tied to their priorities. --- ## Deliverable 5 – Executive Outreach Engine Design AI instructions that generate: * Executive emails * LinkedIn outreach messages * Follow-up sequences * Executive briefing summaries * Meeting request emails * Account planning summaries Messages should be: * Executive-level * Research-driven * Insight-based * Business-focused * Relevant to the executive's priorities * Non-generic --- ## Ideal Candidate Strong experience in: ### AI & Prompt Engineering * ChatGPT * Claude * Gemini * Enterprise AI Workflows * Agentic AI Systems ### Enterprise Software & Consulting * Process Mining * Process Intelligence * Digital Transformation * Operational Excellence * Enterprise SaaS ### Business Research * SEC Filings * 10-K Analysis * Investor Presentations * Earnings Call Analysis * Executive Research ### Highly Desired Experience Experience with: * Celonis * SAP Signavio * ServiceNow * Salesforce * SAP * IBM Consulting * Accenture * Deloitte * PwC * EY * KPMG * McKinsey * Bain * BCG --- ## Screening Question Please answer the following question in your proposal: "How would you identify Process Intelligence opportunities within a telecommunications company such as T-Mobile, Verizon, Bell Canada, Vodafone, or Deutsche Telekom? Please provide 3–5 examples and explain how you would connect those opportunities to executive business priorities." --- ## Project Scope Initial engagement: * Review existing 40+ page prompt * Audit and provide recommendations * Redesign framework for Celonis * Deliver final optimized prompt Potential follow-on work: * Telecom-specific version * Manufacturing version * Supply Chain version * Procurement version * AI Agent implementation * Custom GPT implementation * Account Planning Agent * Executive Research Agent --- ## To Apply Please provide: 1. Examples of complex prompts or AI workflows you have designed. 2. Experience with enterprise B2B sales or consulting environments. 3. Experience analyzing public company financial filings. 4. Experience with process mining, process intelligence, operational excellence, or digital transformation initiatives. 5. Your approach to redesigning a large prompt framework while preserving what already works. Please start your proposal with: "Process Intelligence" so I know you read the entire posting.
$400.00
Fixed-price- ExpertExperience Level
- Remote Job
- One-time projectProject Type
Skills and Expertise
Activity on this job
- Proposals:10 to 15
- Last viewed by client:2 weeks ago
- Hires:1
- Interviewing:0
- Invites sent:0
- Unanswered invites:0
About the client
- United StatesWeehawken5:26 PM
- $120K total spent53 hires, 27 active
- 768 hours
- Individual client
Explore similar jobs on Upwork
How it works
Create your free profileHighlight your skills and experience, show your portfolio, and set your ideal pay rate.
Work the way you wantApply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
Get paid securelyFrom contract to payment, we help you work safely and get paid securely.
About Upwork
- 4.9/5(Average rating of clients by professionals)
- G2 2021#1 freelance platform
- 49,000+Signed contract every week
- $2.3BFreelancers earned on Upwork in 2020
Find the best freelance jobs
Growing your career is as easy as creating a free profile and finding work like this that fits your skills.
Trusted by