Shopify CRO Expert / UX/UI Designer (A/B Testing) For Long-Term White Label Partnership

We're looking for an experienced **Shopify CRO Expert / UX/UI Designer** to join us as a long-term white label partner. We are a growing digital agency based in Ireland, working with ambitious eCommerce brands across multiple industries. As our client base continues to grow, we're looking for someone who is passionate about improving conversion rates through research, experimentation, UX improvements, and data-driven decision making. You'll work closely with both our team and our clients, joining strategy calls when needed, identifying opportunities for growth, designing and running A/B tests, and continuously optimizing Shopify stores to improve key business metrics. ## What You'll Be Doing * Conduct CRO audits for Shopify stores * Analyze user behaviour using tools such as GA4, Microsoft Clarity, Hotjar, Lucky Orange, etc. * Identify friction points throughout the customer journey * Develop hypotheses and CRO roadmaps based on data * Design and manage A/B tests (landing pages, PDPs, cart, checkout, navigation, copy, CTAs, layouts, etc.) * Work alongside designers and developers to implement winning variations * Measure results, document learnings, and iterate continuously * Present findings and recommendations to clients during Zoom or Teams meetings when required * Collaborate with our strategy, design and development teams ## Ideal Candidate * 4+ years of experience in Conversion Rate Optimization (CRO), UX/UI or eCommerce optimization * Strong experience with Shopify stores * Deep understanding of user psychology and customer behaviour * Experience running structured A/B testing programs * Comfortable interpreting analytics and making data-driven decisions * Familiar with tools such as GA4, Microsoft Clarity, Hotjar, VWO, Convert, Optimizely, Intelligems or similar * Strong UX/UI knowledge with the ability to recommend improvements that increase conversions * Excellent communication skills in English * Highly organized, proactive and able to manage multiple projects * Enjoys solving problems through experimentation rather than assumptions ## Nice to Have * Experience with Shopify Plus * Experience with subscription businesses * Familiarity with Klaviyo, Recharge, Gorgias or other Shopify apps * Basic understanding of HTML/CSS and Shopify themes * Agency or white-label experience ## To Make Sure You've Read Everything Please start your proposal with the word **dog**. We'd also love to see: * Examples of Shopify stores you've improved * Case studies with measurable results (conversion rate, AOV, revenue per visitor, etc.) * Your preferred CRO tools and testing methodology * How you prioritize testing opportunities This is a long-term strategic white-label partnership. We're looking for someone who enjoys becoming part of the team rather than simply completing one-off projects. NDA will be required before working with clients.