Shopify UX & Conversion Rate Optimization (CRO) Consultant for Premium Beauty E-commerce Store

Job Description We are looking for an experienced Shopify UX and Conversion Rate Optimization (CRO) Consultant to help improve the user experience of our online store and increase sales. Our website sells premium skincare, makeup, fragrance, and beauty products in the UAE. We are seeking a consultant who can analyze our customer journey, identify opportunities for improvement, and provide practical recommendations that lead to higher conversion rates, increased average order value, and a better shopping experience. This is initially a consulting project, with the potential for ongoing optimization work based on results. Responsibilities Conduct a comprehensive UX audit of our Shopify store. Review the complete customer journey from landing page to checkout. Identify friction points that may impact conversions. Analyze site navigation, product pages, collections, search functionality, and checkout flow. Review mobile and desktop user experiences. Assess trust-building elements, customer engagement, and retention opportunities. Provide actionable recommendations to improve: Conversion rate Average order value (AOV) Cart completion rate Customer experience Site usability Recommend best practices for beauty and cosmetics e-commerce stores. Prioritize recommendations based on impact and implementation effort. Collaborate with our team to implement improvements when required. Required Experience Proven experience in Shopify UX optimization and CRO. Strong portfolio of successful e-commerce projects. Experience increasing conversion rates for Shopify stores. Understanding of customer behavior, user journeys, and online shopping psychology. Familiarity with analytics tools such as Google Analytics, Microsoft Clarity, Hotjar, Shopify Analytics, or similar. Experience in beauty, cosmetics, skincare, luxury, or lifestyle e-commerce is highly preferred. Deliverables Website UX and CRO audit report. List of identified issues and opportunities. Prioritized action plan. Wireframes or mockups (if applicable). Expected impact assessment for key recommendations. To Apply Please include: Examples of Shopify stores you have optimized. Specific conversion improvements you achieved. Your CRO and UX audit process. Relevant certifications or qualifications. Your proposed approach for improving a premium beauty e-commerce store. Project Goal We are looking for a consultant who can help us create a smoother customer journey, improve user engagement, and ultimately drive more sales and revenue through strategic UX and conversion optimization. Website: augustsashop.com Preferred: Experience working with premium beauty, skincare, fragrance, or luxury retail brands.