Shopify Customer Experience & E-commerce Operations Specialist | Email Support Expert

Posted 3 weeks ago

Worldwide

Summary

Job Description: Managed end-to-end customer support operations for Shopify-based e-commerce stores, handling customer inquiries, order-related issues, refunds, exchanges, and product concerns through professional email support. Skilled in maintaining high customer satisfaction while ensuring smooth and efficient e-commerce operations. Experienced in order processing, inventory coordination, product updates, and overall store management. Focused on resolving customer issues promptly, improving communication workflows, and contributing to overall store growth through reliable support, operational efficiency, and a customer-first approach.

Less than 30 hrs/week
Hourly
6+ months
Duration
Intermediate
Experience Level
$5.00
-
$10.00
Hourly
Remote Job
Complex project
Project Type

Skills and Expertise

Mandatory skills

Shopify

Shopify Templates

Nice-to-have skills

Data Entry

Customer Service

Activity on this job

Proposals:50+
Last viewed by client:2 weeks ago
Hires:
1
Interviewing:
2
Invites sent:
4
Unanswered invites:
1

About the client

Member since Oct 22, 2024

GBR
London2:38 AM
$18K total spent
182 hires, 18 active
764 hours
Sales & Marketing
Mid-sized company (10-99 people)

Explore similar jobs on Upwork

Aramco Approved safety officer with Valid Saudi LicenseHourly‐ Posted 2 weeks ago

Data Entry

Content Writing

Microsoft Excel

Writing

US-Based 3PL Service Provider for Amazon FBM & FBA OperationsHourly‐ Posted 2 weeks ago

Amazon Web Services

Amazon S3

Customer Service

Email Communication

Third-Party Logistics

How it works

Create your free profile
Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
Work the way you want
Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
Get paid securely
From contract to payment, we help you work safely and get paid securely.