Shopify Customer Support Specialist | Email Support & E-commerce Operations

Posted 2 weeks ago

Worldwide

Summary

Job Description: Managed end-to-end customer support operations for Shopify stores, handling customer inquiries, order issues, refunds, exchanges, and product-related concerns through email support. Experienced in maintaining high customer satisfaction while ensuring smooth e-commerce operations. Skilled in order processing, inventory coordination, product updates, store management, and resolving customer concerns efficiently. Focused on improving customer experience, streamlining workflows, and supporting overall store growth through effective communication and operational management.

Less than 30 hrs/week
Hourly
6+ months
Duration
Intermediate
Experience Level
$3.00
-
$10.00
Hourly
Remote Job
Complex project
Project Type

Skills and Expertise

Mandatory skills

Shopify

Customer Service

Nice-to-have skills

Customer Support

Data Entry

Activity on this job

Proposals:50+
Last viewed by client:2 weeks ago
Interviewing:
0
Invites sent:
0
Unanswered invites:
0

About the client

Member since Oct 22, 2024

GBR
London3:08 PM
$18K total spent
181 hires, 19 active
721 hours
Sales & Marketing
Mid-sized company (10-99 people)

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