Shopify Customer Support Specialist

Posted last week

Worldwide

Summary

We are seeking a reliable Shopify Customer Support & Store Management Specialist to join our team. Responsibilities include handling customer inquiries via email, live chat, and social media, managing Shopify orders, tracking shipments, processing returns, refunds, cancellations, and exchanges, and resolving customer issues professionally. You will also assist with product updates, inventory management, and order processing. Strong communication skills, attention to detail, and previous experience with Shopify and e-commerce customer support are required. Experience with tools like Zendesk, Gorgias, or Freshdesk is a plus.

$50.00
Fixed-price
Intermediate
Experience Level
Remote Job
One-time project
Project Type

Skills and Expertise

Mandatory skills

Shopify

Customer Service

Nice-to-have skills

Customer Support

Data Entry

Activity on this job

Proposals:10 to 15
Last viewed by client:6 days ago
Hires:
1
Interviewing:
0
Invites sent:
0
Unanswered invites:
0

About the client

Member since Apr 12, 2025

Pakistan
Bahawalpur1:03 PM
$11K total spent
312 hires, 4 active
253 hours

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