Shopify Email & Chat Support Specialist

We're looking for an experienced Shopify Customer Support Specialist to help manage customer inquiries through email and live chat. The ideal candidate has previous experience with Shopify stores and can confidently handle order tracking, refunds, returns, shipping issues, and general customer questions while maintaining a positive customer experience. *Requirements:* * Proven Shopify support experience * Strong written English * Experience with email and live chat support * Ability to resolve customer issues professionally * Familiarity with support tools such as Gorgias, Zendesk, Freshdesk, or similar When applying, please share your Shopify support experience, tools you've used, and your availability. We're looking for someone reliable and detail-oriented for a long-term collaboration.