Shopify Product Upload | Order Processing & Customer Support VA

We are looking for a reliable and detail-oriented Virtual Assistant to help manage our Shopify store. The ideal candidate should have experience with Shopify product management, order fulfillment, and customer support. ### Responsibilities: ✅ Upload and manage products on Shopify ✅ Create and optimize product listings (titles, descriptions, images, pricing, variants) ✅ Process and fulfill customer orders ✅ Track shipments and update order statuses ✅ Handle customer inquiries via email and chat ✅ Manage returns, refunds, and exchanges ✅ Maintain accurate product and inventory information ✅ Coordinate with suppliers when necessary ✅ Ensure smooth day-to-day store operations ### Requirements: ✔️ Experience working with Shopify ✔️ Strong English communication skills ✔️ Knowledge of order processing and fulfillment workflows ✔️ Familiarity with customer support best practices ✔️ Attention to detail and ability to work independently ✔️ Experience with dropshipping suppliers (CJ Dropshipping, Zendrop, AliExpress, etc.) is a plus ✔️ Basic knowledge of Excel/Google Sheets ### Preferred Skills: * Product research and listing optimization * Shopify apps management * Inventory management * Email support and ticket handling * Basic image editing (Canva or similar tools) ### Working Hours: Flexible (Part-Time / Full-Time) ### To Apply: Please provide: 1. Your Shopify experience. 2. Examples of stores you have worked on. 3. Your hourly rate or fixed monthly rate. 4. Your availability per week. We are looking for someone who is organized, proactive, and committed to delivering excellent customer service.