Shopify eCommerce Consultant + Implementation – Fashion Brand (UX, Conversion & Ads-Ready)

Overview ISAYA is an independent womenswear and accessories brand based in Bali, selling online to customers in Europe, Australia and Indonesia. We have an existing Shopify store and are looking for an experienced ecommerce consultant who can first audit the store and give us a clear optimisation plan — and then implement it. We want someone who thinks strategically about conversion and user experience, not just someone who can tick off a task list. We're a small team with a limited budget, so we need practical, high-impact recommendations — not an over-engineered solution. Our current store has a clean, minimal aesthetic and we want to keep it that way. We are not looking for a redesign — just smart improvements that enhance usability without changing the look and feel. The end goal is a clean, fast, user-friendly store that's also ready to run paid ads (Meta/Google) effectively. What We're Looking For We need someone who can: Phase 1 – Audit & Recommendations Review our Shopify store from a UX and conversion perspective Identify what's working, what's not, and where we're losing customers Recommend apps, integrations, or theme tweaks worth the investment Deliver a short written action plan we can align on before any implementation begins Phase 2 – Implementation Once we've agreed on the plan, implement the changes. We already have a list of specific improvements we know we want (see below), but we're open to your recommendations on top of these. Known items to include: - Email capture pop-up — 10% off first order - Smart "You Might Also Like" — show complementary items (e.g. a bag or belt when viewing a dress), not just similar products - Conversion analytics review — understand where customers are dropping off by device, source, and page Ideal Candidate: - Proven experience with Shopify stores in fashion or lifestyle - Strong understanding of ecommerce UX and conversion optimisation - Comfortable recommending and integrating third-party apps (email, reviews, upsell, etc.) - Experience setting up or supporting Meta/Google Ads is a strong bonus - Honest, budget-conscious mindset — we want best results for the money, not unnecessary add-ons - Clear communicator who can explain their thinking Project Details: - Type: Fixed-price preferred — please quote Phase 1 and Phase 2 separately so we can plan - Timeline: Ready to start immediately - Budget: Please include your estimate — we're a small brand and appreciate transparency on pricing Store URL: www.isaya-store.com