Social Media & Community Engagement Specialist (Home Services / Trades)

FieldCommerce makes field service management software for small trades shops: HVAC, plumbing, electrical, handyman, lawn care, landscaping, roofing, etc. Scheduling, dispatch, invoicing, payments, and QuickBooks sync, without the bloated pricing and pushy sales tactics the big names in this space are known for. Self-serve signup, 30-day free trial, no credit card. The role Shop owners don't browse ads. They ask each other for advice in Facebook groups, sub-Reddits, and forums. We need someone who is already part of that world, or has lived close to it, to spend a few hours a week participating in those communities as themselves. You'll answer questions, share what worked at shops you've been around, and be a genuinely useful member of these communities. When someone is frustrated with their current software or actively shopping for something new, and the group's rules allow recommendations, you'll share your honest take on FieldCommerce, with a clear note that you work with us. What you'll actually do - Spend time in a short list of Facebook groups and subreddits we curate together (trades business owner groups, field service software discussions) - Answer questions and join conversations where you have something real to add - Watch for owners complaining about their current field service software or asking what else is out there, and reply with genuinely helpful advice - Our tooling surfaces promising threads and drafts starting points for you each week, so you're never staring at a blank page; you rewrite everything in your own voice - Keep a simple weekly log of where you posted and any owners who showed real interest You're a fit if - You've worked in or around a trades business: office manager, dispatcher, CSR, bookkeeper, or you ran or grew up in a shop - You have an established personal Facebook account and you're comfortable in Facebook groups; Reddit experience is a plus - You write like a person, not a press release - You're reliable with a few hours a week on your own schedule Ground rules we take seriously - Every group's rules get followed, every time. No spam, ever. - When you mention FieldCommerce, you say you work with us. Always. We will never ask you to hide the connection. - Being helpful comes first. If we're not the right fit for someone's shop, say so.