Social Media Community Manager - High Volume/ High Quality Outbound Engagement

We're a New York-based social marketing agency managing social media for a portfolio of food brands. We're looking for an experienced social media community manager to handle high-volume outbound engagement across 9 brand accounts on TikTok and Instagram. THIS IS AN OUTBOUND ENGAGEMENT ROLE To be clear upfront: this is not about responding to comments on our posts. This role is focused on outbound community engagement - proactively going out to relevant content on TikTok and Instagram and leaving brand-appropriate comments on behalf of each account to drive brand visibility and growth. WHAT YOU'LL BE DOING - Execute outbound commenting across 9 brand accounts on TikTok and Instagram - Target approximately 200 outbound comments per brand account per day - this is high volume and requires someone who can work efficiently and consistently - Comments must feel authentic and on-brand for each account - not spammy or generic - Work from brand voice guidelines and comment templates we will provide, adapting tone per brand - Stay across trending content, relevant hashtags, and high-performing posts in the food and lifestyle space to identify the best engagement opportunities - Maintain a consistent daily output across all accounts - this is an ongoing daily responsibility, not sporadic THE SCALE - 9 brand accounts across TikTok and Instagram - ~1,800 outbound comments per day in total - Daily, ongoing work - this is a full-time commitment WHAT WE'RE LOOKING FOR - Proven experience managing high-volume outbound social media engagement at scale - please share specific examples of accounts and volumes you have managed - Deep familiarity with TikTok and Instagram — you understand how both platforms work, what content performs, and how to engage in a way that feels native to each platform - Ability to adapt tone and voice across multiple brand accounts simultaneously - Highly organised, consistent, and reliable - this is daily work and we need someone who shows up - Experience using social media management or community management tools to manage multiple accounts efficiently - Food, CPG, or lifestyle brand experience is a plus but not required DETAILS - Ongoing retained engagement — daily work, full-time commitment - Remote, flexible hours but must maintain consistent daily output - We will provide brand guidelines, comment templates, and account access - Reporting on daily output will be required When applying, please share specific examples of outbound engagement work you have done - accounts managed, volumes handled, and tools used. Applications without relevant experience will not be reviewed.