Social Media Engagement & Community Growth Virtual Assistant (Long-Term)

Responsibilities 📱 Facebook Community Engagement Your primary responsibility is growing our visibility throughout the Fresno & Clovis community. Daily responsibilities include: Monitor dozens of local Facebook Groups Like, comment, and engage naturally in conversations Build relationships with local residents Stay active in homeowner, neighborhood, parenting, gardening, pet owner, and community groups Follow each group's rules (absolutely NO spam) Help ensure The Bug Daddy becomes a recognizable local brand 🏡 Nextdoor Community Management Every day you will: Respond to comments professionally using ChatGPT Notify management immediately of new direct messages or customer inquiries Engage naturally with neighborhood discussions Like and comment on local posts where appropriate Escalate any difficult questions to management ⭐ Google Business Profile Management Daily responsibilities include: Monitor new Google Reviews Respond to all new 5-star reviews using our provided ChatGPT prompt Immediately notify management of any review below 5 stars Maintain a fast response time 📸 Instagram Management Daily tasks: Respond to all comments Monitor Direct Messages Notify management of new leads immediately Add a daily Instagram Note/Status Watch and like stories Engage with followers Comment on local business posts Interact with community content to increase visibility 👍 Facebook Business Page Daily tasks: Respond to comments Monitor Messenger Notify management of new leads Add a daily Facebook Note/Status Engage with pages we follow Comment on local businesses and community posts 🚀 Audience Growth Campaigns Help expand our audience by: Following local residents and businesses through targeted follow campaigns Researching local influencers, businesses, organizations, and homeowners Tracking progress in shared documents Building high-quality local audiences—not fake followers 💬 Customer Service When interacting online, you must: Be friendly Professional Helpful Fast to respond Represent our company with excellent customer service If you're ever unsure how to respond, simply ask management. Skills We're Looking For ✅ Excellent written English ✅ Strong attention to detail ✅ Comfortable using ChatGPT every day ✅ Experience with: Facebook Instagram Nextdoor Google Business Profile ✅ Strong communication skills ✅ Organized and dependable ✅ Able to follow Standard Operating Procedures (SOPs) ✅ Able to work independently