Software for Call Center Operations

Posted 2 days ago

Worldwide

Summary

We are seeking a software solution to enhance our offshore call center operations. The ideal software should enable our internal team to check in and indicate their availability for transfers. This will streamline our call handling process and improve efficiency. The solution should integrate well with our existing call center system to ensure seamless operations.

  • Less than 30 hrs/week
    Hourly
  • 1-3 months
    Duration
  • Intermediate
    Experience Level
  • $20.00

    -

    $100.00

    Hourly
  • Remote Job
  • Ongoing project
    Project Type
Skills and Expertise
Mandatory skills
Phone Communication
Customer Service
Nice-to-have skills
Phone Support
Technical Support
Activity on this job
  • Proposals:50+
  • Last viewed by client:2 days ago
  • Interviewing:
    2
  • Invites sent:
    0
  • Unanswered invites:
    0
About the client
Member since Jun 7, 2026
  • USA
    Hollywood11:35 AM
  • $573 total spent
    3 hires, 2 active
  • 3 hours
  • Finance & Accounting
    Small company (2-9 people)

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