Sports Ticketing/Experiences Inventory Operations Manager - Live Events Startup

Summary About us We're a venture-backed startup building the redemption rail that lets loyalty programs (banks, hotels, premium concierges) offer sports tickets and premium experiences to their members. We work with major ticketing platforms, official hospitality providers, premium brokers, and pro teams directly - F1, NFL, NBA, MLB, EPL and more. We're live with our first distribution partners and scaling supply fast. The role You'll own the day-to-day operations of our inventory supply chain - the layer between our inventory partners (ticketing platforms, hospitality providers, teams) and our product/engineering team that publishes that inventory to our distribution partners. The partners are largely signed. Your job is making their inventory actually flow: onboarded, ingested, priced, published, refreshed, and merchandised around the sports calendar. What you'll do Partner onboarding: run technical onboarding with new inventory partners - confirm checkout flows, fulfillment processes, feed formats (CSV/API), refresh cadence, support escalation paths. Chase open questions to closure. Inventory operations: load and maintain partner feeds, verify pricing and availability, filter overlapping listings, flag stale inventory before a member hits a sold-out event. Publishing: get the right inventory live on our distribution partners' storefronts — deciding what to list, when, and at what recommended price. Hot deals curation: monitor the market for inventory priced meaningfully below public rates and package it into time-boxed deals. Calendar-driven merchandising: plan inventory pushes around the sports calendar — season openers, playoffs, F1 race weekends, marquee events (Masters, All-Star, Super Bowl). Partner communication: be the operational point of contact for supplier questions on orders, fulfillment, and escalations. You're a fit if you Know US sports cold - schedules, seasons, playoff formats, what makes an event hot. You should know off the top of your head why the second week of October matters. Have 2+ years in operations involving ticketing, live events, travel, ecommerce marketplaces, or inventory/supply management. Are ruthless about follow-up. Much of this job is driving open integration questions with partners to resolution. Are comfortable in spreadsheets and CSV data; can spot a pricing or availability error in a feed. Communicate clearly with both business partners and engineers. US-based with availability during ET business hours. Nice to have Ticketing industry experience (broker, team box office, marketplace, primary ticketing). Experience with inventory/feed management (CSV pipelines, marketplace listings, or similar). Familiarity with premium hospitality (suites, VIP experiences, hospitality packages). Concierge or luxury travel background. To apply Answer these in your proposal (applications without them will be skipped): Name one live event in the next 90 days where you'd expect premium ticket prices to drop close to event date, and why. Describe a time you managed inventory, listings, or supplier data feeds. What broke, and how did you fix it? What's your availability across ET business hours? Start with the word "KICKOFF" so we know you read this.