IT Support & Microsoft 365 Administrator (Ongoing Relationship) – Denver Tech Center Preferred

IT Support & Microsoft 365 Administrator (Ongoing Relationship) – Denver Tech Center Preferred About Us J3 Engineering is a growing engineering and technology-focused company seeking a reliable IT professional to provide ongoing support for our team. We are looking to establish a long-term relationship with someone who can help manage our Microsoft environment, support employee onboarding/offboarding, and serve as our go-to resource for future IT needs. While much of the work can be performed remotely, we strongly prefer someone located in the Denver Tech Center (DTC) or greater Denver area who can provide occasional onsite support when needed. Responsibilities Microsoft 365 & Entra Administration User account creation, modification, and deactivation Microsoft Entra ID (Azure AD) administration License management and assignment MFA configuration and troubleshooting Group and permission management Security policy implementation and maintenance Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive) Computer Setup & Employee Onboarding Windows laptop setup and configuration New employee onboarding Software installation and configuration Device enrollment and security configuration Standardization of workstation deployments Documentation of setup procedures Ongoing IT Support Troubleshooting user issues Microsoft Office and Teams support Email and authentication issues Printer, network, and connectivity troubleshooting General desktop support Technology recommendations and best practices Future Projects (As Needed) Microsoft 365 optimization Security reviews and improvements Device management implementation Backup and recovery planning Process automation IT documentation and SOP creation Ideal Candidate Required Experience Microsoft 365 Administration Microsoft Entra ID / Azure AD Windows 10/11 Administration Exchange Online Microsoft Teams Administration User onboarding/offboarding processes Preferred Qualifications Microsoft certifications Experience supporting SMB organizations (10-100 employees) Intune / Endpoint Management experience SharePoint administration experience Cybersecurity best practices knowledge Denver-area location with ability to provide occasional onsite support Engagement Details Ongoing relationship Estimated 5-15 hours per month initially Additional project work available Mix of scheduled and on-demand support Long-term preferred When Applying Please include: Your Microsoft 365 and Entra ID experience Relevant certifications Your location Typical response time for support requests Examples of similar clients you support Your hourly rate